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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 343 Showing 6,841-6,860 of 30,880 reviews
  • Rated 5 out of 5 stars

    Paid for itself several times over.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Year Standard Geek Squad Protection has saved my a** several times in the past. My older TV was failing and I got 100% of the value to apply to a new TV. Paid for itself several times over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment to protect a big purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the warranty. I know that a lot of people say you don't need it, but there's too many things that can go wrong (especially if you have a lot of people in the household using it). I like the security of a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where hands on took their time to make sure that I where satisfied with my decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year Geek Squad protection - cheap insurance / peace of mind! Well worth the upfront cost to know it's one less thing to worry about. A very good value even if I didn't get it on sale. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year Geek Squad protection - cheap insurance / piece of mind! Well worth the upfront cost to know it's one less thing to worry about. A very good value even if I didn't get it on sale. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet, but I am glad it's there should I ever have a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Process for Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the squad were able to replace my tv without issue. the squad removed the old tv, hooked up the new tv, and connected all of the other devices. very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value. Don't leave store without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came when promised. Professional, courteous and really helpful. Understood problem and my limits and solved problem, actually more than one, quickly and effectively. made sure I understood what was going on. left me with smiles and gratitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good costumer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful and friendly when my tv began to face issues and explained the process clear and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad always helps !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’m very happy with the tv i got life savior as i love playing video games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like to be protected. This provide what I want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind with the extended warranty although o had it in two of my other t's I never had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed very quickly and well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They def took great care of our items when delivering and mounting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace Of Mind Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased protection for an OLED TV due to concerns about burn-in. This is the only plan I found that covers that. I hope I never have to use it, but at least I have peace of mind in case I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mother-in-law's Peace Of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to buy this plan on all of my purchases. Now, if my mother-in-law's TV breaks down, I can get it fixed for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best, hands down.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad services for installation purposes on all of my electronics. Very professional and super fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but good to know I have it in my back pocket!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't think about but it just buy it. Worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problem so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Geek Squad protection services once in the past and was surprised how fast they fixed and shipped my item back. Since then i add their protection plan for my expensive purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must to have a good warranty/service program on your electronics. I highly recommend any of them.

    I would recommend this to a friend