Customer Ratings & Reviews

I bought my TV along with the Geeksquad. They came to my house and brought the new TV when the first TV stopped working for no reason. This was during Covid and brought the TV out. Great service.

I have always questioned buying extended warranties, but this has proven to help me on a TV purchased about 4 years ago. I got the warranty at a good price, and it has more than paid for itself.

Worth purchasing as you never know when their assistant will be needed. I've called them once so far and am glad I made the purchase.

The Geek Squad installed my television and sound bar and made all needed adjustments.

Absolutely love this service, well woth the money paid. They were efficient and prompt in replacing my 43"tv

Happy I purchased the 5 yr warranty. They were great in taking care of me. Thank you.

I have purchased this protection plan for all other products that it was appropriate for. I had to use it once. It worked as advertised; no hassle or problems. I will continue to take advantage of of the protection plan for appropriate future purchases.

Excellent service with a smile. Many perks! Confidant to do business with Best Buy!

Extremely professional and nice. Did the job fast.

Very good for protection also easy to use. Great to buy

Very good, brand very good quality, all very good,

I purchased it along with my tv so just in case something happens I know I’m covered with geek squad. I’d had geek squad on other items and they helped with them so didn’t hesitate to get it again.

I enjoy utilizing the Geek Squad. They've kept my lap tops and tablets running in top condition and have always aided me in anything I didn't understand.

Although I didn't utilize the geek squad to set up my TV. I have the peace of mind knowing that they are there to help me when I need it!! I used them in the past for my mobile insurance and they never let me down!

Good deal for the money. It is another product as many other brands offer. But it is the one available from Best Buy. Fair enough to not complaint.

Geek squad provides me with the protection I need if I have any problems with my product after the store warranty expires.

Price was a little steep given it doesn’t seem to cover even just 1 instance of incidental damage. Otherwise though, I bit the bullet as it was a significant purchase and I’d like to have even limited protection for it.

4 stars if I have to use it…. 5 stars if I don’t have to use it

I never had to use a protection plan yet but its nice to know that they will cover your purchase if anything goes wrong within that time frame.

I always get Geek Squad protection on all my appliances. I've had to have computers fixed and eventually replaced. They provided great service and ensuring I don't loose my money on a purchase even if it breaks.