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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 349 Showing 6,961-6,980 of 30,880 reviews
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty though the Geek squad give you a 5 year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad helped me with the insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful in explaining all the details. This is what you need when buying new electronic stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use a protection plan yet but its nice to know that they will cover your purchase if anything goes wrong within that time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV that's great for PS5.The picture quality can compete with more expensive tvs in the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was worth it for this product. I made a wide decision to purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have repaired my computer several times and they work great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently had to go in for service on my kids Nintendo switch , I book and appt on line it’s was super easy it save me time , and they returned faster then they said they would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cannot remember

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at customer service was very professional while checking out. Staff at the door to welcome customers coming into the store. My device is working very well. The agent was very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    led's died

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this first time they took care of me no issues but the secomd time geek squad lied so I will no longer be giving them or best buy my money ever again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation and Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a big reason why I bought the TV I did through Best Buy. This was a gift for my parents, and I knew that if they had any problem with the TV that Geek Squad would take care of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really good to know that I have Geek Squad there to assist me. I have only had to use them twice in my life and they also gave me professional advice on other things that was really needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent needed to use it yet, but its nice to have the protection when i need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad always does such an amazing job with any issues I’ve encountered. Their customer service is TOP TIER!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad? more like really cool guy squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy and their employees are always taking care of me , thats why i keep going back. love this place and their people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it or regret it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect everything as long as you can...technology is always messing up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeked out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its there when i have an issue and have not run into one yet so its hard to tell im sure it would be of a great benefit if i run into and issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to never use it. But if I do I know am cover.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time you buy an electronic device, it’s better to get an extended warranty. No worries on extra costs for repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth purchasing as you never know when their assistant will be needed. I've called them once so far and am glad I made the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these plans for every product I buy from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a piece of mind and easy to use if needed in future.

    I would recommend this to a friend