Customer Ratings & Reviews

[Employee of bestbuy] Im always going to recommend warranty from best buy. Always easy to claim. TV went out, a tech came out and deemed it non repairable got my funds back for a new unit

Bestbuys geek squad insurance is great if they cant fix it they give you a new one right there on the spot mot like other places where you pay for ins. Protection and get the run around. I buy all my electrnonics at bestbuy just because i love there no hassle protection

Geek, squad, warranty, and geek squad delivery are the champs. It was such a simple process to swap out a TV that was under warranty through geek squad warranty services and Best Buy. I was never inconvenienced delivery was smooth.

Found out my tv wasn’t working and they helped me use my warranty to upgrade and get a brand that I’m more confident in. Thanks for all your help!

I bought the warranty on a TV that I purchased 4 years ago. The TV was not repairable, so the warranty offered a replacement for the defective item. I applied the value to the new product and bought another warranty; it's a no-brainer. BUY THE WARRANTY!

I hope we won’t need this but I’ve had this level before with excellent success. Great working with them

If you do not get this on an expensive TV you are not doing it right. It's great to have on high end products they will either give you a full refund or replace the product. It's more convenient than going through a manufacturer for sure.

Excellent clarity and color. Highly recommend it. Sound from tv speakers is decent and gets plenty loud. The Samsung OS is ok. At first had issues connecting to the internet so had to factory reset the TV in settings and so far so good. Price has gone down by 300 bucks in the last few months. Wait a bit more and might get cheaper lol. By then something else better would come out but for tv movie steaming this really is plenty. Haven’t played games on it yet. But hooked up my laptop with hdmi and works flawlessly.

The Geek Squad protection is a must, especially if you buy a lot of technology like I do. It’s a small investment versus replacing a washer, large appliance or expensive item from Best Buy. The Geek Squad was super helpful when I needed someone to help me install my 65-inch TV. It’s a smart investment.

Picked this TV over LG C5. The OLED has too much reflection and not good in room with windows and sunlight. This QM8K is excellent in bright room and blacks are excellent. Have not seen blooming or black shadows being crushed. Highly recommended!

The 5-Year Standard Geek Squad Protection Plan is absolutely worth it. It provides excellent coverage and fast, hassle-free service when something goes wrong. Geek Squad staff are knowledgeable, friendly, and quick to help. Knowing my product is protected for years gives me total peace of mind. Highly recommended!

I bought this Fire TV as a second Flat Screen for my Home Office, but I was so pleased with its features, am now using it as my main Flatscreen TV in my Great Room. I am so glad I bought it. Great purchase.

This air conditioner is wonderful. Quiet and freeze the room wonderfully

Thanks for always taking such good care geek squad!

This was good. After the 2nd TV that stopped working in 7 months I requested a refund from Samsung, Samsung representative said we had to take the TV off the wall we were unable to remove the TV ourself. When our new TV arrive Marcus and Caleb were so kind as to remove the TV and place it in the box for Samsung to pickup. This crew with the Geek Squad is the best, Professional, Respectful and Very kind.

Extremely pleased with this purchase I used to always pass on this, but I’m gonna do it from here and out

So mamy write recent reviews, well its been 3 years and the television is amazing. I absolutely love this purchase.

It is a good option for securing your televisions and having peace of mind regarding the longevity of the devices.

Your utility from this service is going to vary greatly depending on the products and services you purchase, The amount of time you are OK with devoting to setting up your own devices, and your level of technical competence and education. For me, this service is not something I would use most of the time - BUT - for certain product categories like OLED displays, the peace of mind is worth the extra cost, knowing I can exchange the display for a replacement if it burns in or has another failure during the warranty period. Overall, it really depends on your personal needs, but this service definitely has its place, and can be a real value depending on your situation.

Massive 75-inch Toshiba FIRE TV at a Bargain Price. Took me three days to take apart the old TV, build up the new TV and get it all installed and working. FANTASTIC pictures! Watched the Tour de France in STYLE! LOVE IT! Also purchased 5-year Geek Squad protection. Best Buy is FANTASTIC !!! ONE STOP SHOPPING! THANKS!