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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 352 Showing 7,021-7,040 of 30,880 reviews
  • Rated 5 out of 5 stars

    I think I made a very good decision.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy the five year warranty because of the TV was cheaper by buying it on Black Friday so it was well worth paying extra five years for this TV. I think I made a very good decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The five year warranty is great They do what they say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for the double oven wall unit. Have not had to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will recommend geek squad for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad that Best Buy have you guys I like having protection on shorten things like tvs watches and apple products and other things too it’s very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, very attentive and great with answering any question I had. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. had TV replaced after it malfunctioned. A must when buying higher end televisions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always get a two year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to TV's and laptops, I always get a two year warranty because you just never know with technology when they will go bad. I had a TV two years ago that the remote went bad after three months of ownership. This plan gave me a replacement remote. Thankfully I have not had a TV or laptop go bad on me. But this gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is the best. Haven't had to use it since your products are durable and hopefully I won't have to buy I know 8t works as my wife keeps ruining her headphones!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all my electronics from best buy. They have great customer service and the best products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is Always Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad protections plans for as long as I can remember. For anything of high dollar value it is imperative to get the protection plan. I have had to use it a few times in the past and they went above and beyond for the service I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to get when you are purchasing open box items or electronics for kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year warranty was a great price for my OLED tv, and having used Geek Squad Warranty in the past, I know that i will have no issues using it should the need arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous TV had a problem in less than 2 years. The manufacturer only covered 1 year. Trying to get it repaired was too expensive. This 5 year protection plan is worth it in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far there good they there when u need help will walk you though trying fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This feature adds a little extra peace of mind. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought standard geek squad protection for my LG tv. Haven't used it so far but it gives a peace of mind if at all anything had to happen for the tv and there is no support. I guess its a good value for money and for the product it supports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad! Makes returns easy. Trust buying from Best Buy due to Geek Squad extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very helpful and assisted me with all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any repair is costly and returns for failed equipment can be painful. I purchased the longest amount of time (5 yr) because it is just good insurance. I only wish it covered accidental failure, like you can get on other types of equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great on everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time. Agent let me posted so we could meet at the delivery time and not waste my day. Efficient and courteous. Informed me that if we have any issues he would return to correct details

    I would recommend this to a friend