Customer Ratings & Reviews

I've had terrible luck with past purchases. This time around, it's good to know that if something were to happen to my TV, I would be fully backed by the Geek Squad. Highly recommended investment.

Excellent excellent excellent These people are amazing and I am very glad this service is available. Best Buy really does an amazing job of getting the right things for their customers Thank you

65 inch tv that had a problem and it was replaced and delivered . No questions asked excellent service

I had purchased a 43 inch Samsung TV about two and a half years ago along with the protection plan. The TV stopped working properly, I contacted the Geek Squad no problem they gave a full refund for the TV.

Absolutely love this service, well woth the money paid. They were efficient and prompt in replacing my 43"tv

Geek squad was fast and awesome. Repaired laptop same day

The Geek Squad Service was fantastic. So seamless. I just sat back and watched everything. I did not even have to lift a finger. Thank You Geek Squad and Best Buy. Brad A.

Excellent Product and service Quality l like how look !!!

Like the protection plan on TV which relieve paints when TV is broken after the standard warrenty

Extended warranty always provide that extra peace of mind. Geek Squad support is easy and pleasant to work with.

Great TV after almost 2 yrs of heavy usage! Also, the sales guy was very helpful and knowledgeable!!

The geek squad protection is definitely a very good investment if ur spending over $500 to get on product. They are friendly and easy to understand when you call on them for help on product.

Agents loaded in to my car with such professionalism

[Employee of bestbuy] I was impressed. Overall would reccomend. This can help anyone!!

The agent that I talked to was very knowledge of my protection plan. I had no problem with switching out my TV.

Purchased the 5 year warranty with a tv that was given to my mother in law. Just another gift to let her know that in case anything happens that the tv will be taken care of. Have not used it hopefully we won't have to use it.

Geek Squad Hardware plans are great. They cover accidental damage and normal wear and tear. They're stored on the Best Buy computer system. No need to jump through hoops with the manufacturer. Some items replaced right away; some go for repairs.

As with other protection plans we have been satisfied with the assistance and helpfulness that they have always provided when we had an issue. We would always recommend purchasing a service plan.

Only purchase just in case something happens but never have needed it luckily

Always put protection just in case. Life brings kids, Mother Nature and accidental sometimes. You just never know.