Customer Ratings & Reviews

Not sure what to say about protecting except I am happy best buy offers it

2 year peice of mind. Especially since I was installing it myself over a fireplace. I Needed to know if I make a mistake and break something DURING INSTALL I would be covered

Hands down, the best no hassel warrenty program available. If you have an issue, call Geek Squad. They fix it or replace it with brand new one. Your model not available? They give you the newer version.

The best warranty. Couldnt fix the tv so it had to be replaced. They gave me my money back and i bought a new one.

Geek Squad has always been there when we needed their support and service and we appreciate all!!!

This was purchased for my mother who is retired and she loves it! There are so many channels for her to watch she is very happy.

Geek Squad provided great service, answered all my questions, and suggested a replacement tv.

I buythese pland for anything over $150.00 and when I have to use them, I am happy with the replacement service. I only use them 20% of the time though before they end.

I purchased the 2 year Geek Squad for my new Roku TV and haven't actually used it yet, but it covers any damage and even if something as small as two pixels going dead on the screen and they'll replace it so I'd say for an extra $30 it's well worth it.

Haven’t needed it yet on this item, but have used them before and there number one!!!

Very good service to have if you have any issue with the TV they come and fix it or if the panel needs to replace they will replace the panel if you have burning they will fix it I love that

I wanted to protect my expensive TV purchase so I bought a five year Geek Squad protection plan. Glad I did. This protection plan gives me peace of mind should a problem occur.

I wanted to protect my expensive TV purchase so I bought a five year Geek Squad protection plan. Glad I did. This protection plan gives me peace of mind should a problem occur.

I hope to never need it but if my expensive tv dies hopefully geok squad will be there to live up to the promises

For big ticket items, this seems like a must have.

While I have seldom had to use the Geek Protections plans I have always not regretted when I had to. They are worth the money for sure.

I haven’t had any problems with my tv, thankfully. But I’m glad I have this just in case.

I always buy an extended protection warranty and Best Buy always honors it when warranted

Great response and outstanding capacity personnel. Warranty always paid back. Is a must on every purchase.

I purchased the 5 year protection plan for my new Sony TV just because these newer sets are actually computers....too much that can go wrong. Though it states 5 years, it's really only 4 years because the first year is under the manufacturer warranty. Save the box! I had a 5 year extended warranty on my last tv and it broke in the sixth year.