Customer Ratings & Reviews

The PIR like a Plinko chip. Had many, cannot recall an electronic s use but they did fix a Samsung Fridge......weird door hinge stuff..BB geeks did fix it in a few stops finally.

Highly recommend purchasing this extra coverage. Makes perfect sense if and when anything were to go wrong with my new tv after the original warranty expires.

Got this as open box for a hundreds bucks could not pass it up very pleased with the sound.

I always believe it is better to be safe than sorry, and definitely that applies to consumer purchases. For the price of a 5-year warranty and the Best Buy customer service that comes with it, it was an easy smart purchase! Always buy the warranty.

I have used this service on other previously purchased products & it's always amazing. Very helpful & friendly.

Bought my parents a tv and having a 5 year protection plan makes a great bundle. I don't have to worry about anything going wrong because best buy ill fix any issue for five years.

Warranty is amazing cant buy new stuff without it. Geek squad has been very helpful thanks guys and gals

I have purchased televisions from Best Buy on several occasions and have always obtained the extended warranty offered by the geek squad. It is a great insurance program to ensure that your electronics me expectations and can be replaced if need be.

A must-have with today’s technology. As senior citizens, it was an important addition to our purchase.

My previous TV (different brand and purchased elsewhere) died unexpectedly after two years and I was operating on a tight budget, so I thought that I would insure this one. You know , if you are superstitious, the best way to guarantee trouble-free service from your device is to buy service protection - but either way you are covered.

I didn't need to use my geek tv insurance I did purchase it on a 2yr warranty..I haven't had it too long yet!!!

I have used Geek Squad protection for service on appliances and installing & setting up a TV. The plan provides a beneficial insurance policy at a reasonable price.

This tv works great and has a clear picture, I bought it for my brother and he is very happy with it.

I bought protection for my TV, which is a higher end model. Best buy covers more than the manufacturer warranty. I don't expect I'll have any issues, but knowing I have the protection is nice just in case anything does happen.

[Employee of bestbuy] Always get protection wirh your products its worth it. Be smart on how you use it

Must buy if purchasing an OLED TV. Geek Squad is the only plan available to cover burn-in. Best Buy has always backed the their products with amazing customer service satisfaction.

Products these days are not built to last, so this is a great policy for those who are worried about their new product failing after its manufactures standard warranty

I highly recommend you get protection for expensive electronics. Had to use geek squad protection after 65 inch 4k tv purchase, and worked flawlessly. No questions asked. Product exchange after 2 month purchase, because of lemon product.

The agent set the TV up did a sort walk of how to operate TV and the function

They are very respectful and responsive and get the work done