Customer Ratings & Reviews

The Geek Squad assembled my tv stand and mounted my TV. They kept me informed on the time and date of the installation. They were professional and friendly. They did a GREAT job.

Had a issue with previous purchased tv. Returned to store. Determined value was not worth repair. Received full credit purchase price towards a new TV. Will include geek squad for all my big purchases.

Bought the additional voluntary protection plan for 2 years. Definitely a good value. Now I hope I don’t have to use it.

Great peace of mind. When I always buy a TV I buy this and it has worked in the past.

I haven't had to use it yet but am happy to know that I won't have to lug my 65" TV in for repair if needed. Best buy will come to my place! I like the fact that power surges are covered.

These guys showed up EARLY on the scheduled delivery date. That is the first time I have experienced that. The were quick and tidy.

[Employee of bestbuy] Best TV I've ever owned. Very minimal set-up required to get the right picture quality.

Have not had to use yet, but have in the pay and had good success with repairing my devices

I'd never buy a TV without a geek squad protection. Dead Pixels are a small fraction of failures, but things like wear and tear and surge protection are always a factor. I've dealt with BBY on a previous failure and everything went smoothly.

Look if you’re going to buy expensive products them be smart about it and protect them with Geek Squad

Amazing they came out to my house very professional and when they couldn't fix it I took the tv back to the store and got a full refund on a gift card to purchase my new tv so easy!!

Love it’s so good to see the people that love it and appreciate how they are doing things

After my last TV went kaput in a year and a half, having the protection plan was a must. Easy to set up getting a replacement if something goes wrong.

Always worth it to get the protection plan. Bestbuy makes it so easy.

Good price for the protection and peace of mind. I haven’t had to use it yet but my past experiences have always been great, I will definitely purchase the plan for anything long term I buy.

Good price for the protection and peace of mind. I haven’t had to use it yet but my past experiences have always been great, I will definitely purchase the plan for anything long term I buy.

Appreciate protection coverage as always. Thank you

Have not had to use it yet but looking forward to using it when I have to

The agents are very helpful resourceful and very knowledgeable and keen to help your needs

After two years from purchase, the screen did not stay in sync with the source signal. Geek Squad, check out, replaced Screen with two home visits. Had to wait for screen to be delivered from supplier.