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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 366 Showing 7,301-7,320 of 30,881 reviews
  • Rated 5 out of 5 stars

    Hope I don't have to use it though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good on this set. In my experience with TCL so far, the TV will stop working just past the MFR warranty, so I bought the 5 year geek squad protection plan to cover it longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hero’s of installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helping with hands on tech issues. Great customer service skills as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who mounted the equipment very efficiently and knowledgeable. Called the night before to confirm appointment and were very timely. Observed Covid-19 protocols.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I make a larger purchase, I want to be sure that the product is covered but the 2-Year Standard Geek Squad Protection. It is worth it to me in case something goes wrong with a product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I make a larger purchase, I want to be sure that the product is covered but the 2-Year Standard Geek Squad Protection. It is worth it to me in case something goes wrong with a product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was having black spots and Best Buy was super quick to take care of my issue and replace my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD FIX MY LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geej squade they have fix laptops and answered many questions. I recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better price than other policies available online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used Geek Squad yet, but the warranty is better than the other ones available elsewhere online, cheaper, and for 5 years instead of 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent re skills with damaged computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Geek Squad! I damaged my husband's computer with liquid & although they couldn't save the computer, the Geek Squad recovered much of our history

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t pass it up for the price. Now if anything happens to it. It can get fixed or replaced by Best Buy. Pluse they come to me with it being a 50 inch tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product and Value. Unexpected need to replace our Bedroom TV. So glad we chose this TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend Geek squad warranties on anything expensive. a few hundred dollars saved me over a thousand dollars in replacement costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase has given me peace of mind. They helped with questions I had with the setup of my TV and will be available for troubleshooting and repair long after the TV warranty has expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Their warranties are very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy do back up on their warranties are very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection and Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have. I got my $$ back in a matter of discounts as well as the use of Geek squad on numerous occasions since I purchased it. It more than paid for itself multiple times over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my TV broke the Geek Squad was there for me very quickly and they were extremely helpful. I normally don't get department store warranties but with Best buy they stand behind their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best products to have in case of any damage to your TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a professional place to turn when help is needed. Have not had an occasion to use it yet but the confidence of knowing they are there is comforting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Respected Our Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are fantastic!! My husband and I had the best team come to our home. They were very knowledgeable about their products and which would work great for our tv installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came thru

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from agents who delivered and set up TV

    I would recommend this to a friend