Customer Ratings & Reviews

Had my 70 inch Sony tv go out. 1 week left on my 5 year warranty. They refunded all the money I spent on the TV. Helped me to buy replacement. Great to work with!

I have not yet had to use it however I was very satisfied with the price of the warranty. I have used Geek Squad in the past and was very satisfied with their service and professionalism

Tv is working great and the color is way better than I expected. Thanks bestbuy!

The tv works great! It has a very good selection of streaming video apps. The on,y drawback I found is the remote. It doesn’t have any number buttons. So if you have to go from channel 4 to 24, you have to press the up button 20 times!

I had an issue with the TV remote. The staffer that assisted me was great; he was patient with my questions. Very friendly and professional. Was able to solve the issue immediately.

Geek squad representative was outstanding. Arrived timely and performed service quickly.

It gives me peace of mind after spending 2400 dollars on a tv. Well worth it

I have always had Geek Squad protection and it always paid for itself with the professional service they provided

Great value priced insurance, especially for a huge TV. Hope we never need it.

I purchased the protection plan for my new TV. I used the old protection plan for the old TV. Best Buy gave me credit for the broken TV and I was able to purchased a new one.

Easy set up. It was affordable and lightweight. My kiddos love it, easy to navigate.

So glad to have a warranty with this product! It makes it easier to spend the money on it.

Most excellent dudes to protect your package cause it's no fun when your package is broken

It is very nice that Best Buy gives the opportunity to get a 2 yr or 5 yr warranty

Geek Squad never used but heard a lot of good just hope I never need to use the service.

Removal of the old refrigerator and installation of the new one done quickly and efficiently. Great service.

5 year warranty. Great offer for this 58 inch tv. Love the extended warranty of 5 years.

This was the best purchase we made tv broke 2 days prior to expire and they gave credit to purchase another tv it was a smooth transaction and a must for any big purchases in the future

Simple advice from a geek squad representative helped me complete the set up on my own.

Lets hope I never have to use it. I'm glad I have it just incase I know I'm covered.