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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 368 Showing 7,341-7,360 of 30,880 reviews
  • Rated 5 out of 5 stars

    Geek Squad TV Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel relief having protection on the out of box TV I purchased for my father. Knowing that if the TV malfunctions I can possibly have it fixed or replaced gives me a sense of security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VaVoom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal @ 2,000.00. These wont last long. Buy the warranty, no worries..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy the 5 year protection plan since times have changed and the regular Mr fix it can not possibly fix these new televisions should something go wrong. The price seemed reasonable for the length of time it is for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad and coverage insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's help to know where i can get my flat screen tv fix in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    arrive promptly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first 2 tv's I bought were defective. Both were Samsungs. They came and picked up both tv's and brought me a replacement LG tv. So far i'm much happier with the 86 inch LG

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get It!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my TV died and I thought I had to buy a new one. Geeksquad protection came in and gave me a full refund

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surround Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great starting surround sound. I have not had any issues until recently with the sound sounding a bit off but overall a great surround sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure it's worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laborious process to get anything done. Takes a LONG time to have anyone come fix or check items.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Professional technical experts at their best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyproblem from loading, interface, distortions, dropouts have been dealt with quickly and efficiently be the Geek squad. Mostly over the phone, but once or tice at Best Buy. These people know what they are doing and are worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Warranty on Open Box!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get a 5 year warranty on an open box TV at the time of online purchase which thankfully I did because the in store rep told me this isn't even offered when purchased in store. Great deal for those that know to get it at the time of purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan sounds wonderful and hopefully I never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being covered is worth it especially when you don’t have to cone out if your pocket spending to much money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan, Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for big tv's this warranty is better than the manufacturers extended warranty. In some cases it may cost more, but the coverage is much better with geek squad than with LG's plan for TV's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t Be Caught Flatfooted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t be caught without the Geek Squad Protection Plan on all of my eligible Best Buy purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extra insurance on used items. Totally worth it if things go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth The Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Protection Plan covered the full cost of a replacement TV when a repair wasn't cost effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance for your needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Insurance to back up any problems you may have with a 65 inch LG TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to give a review when we haven't had to use it. It is a great price considering how much replacement parts cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for TV, had burn in and they covered it, anything happens they cover it, i love Best Buy prptection. Only one i found the covers screen burn-in,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Omit at your own peril

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no beed of this yet, but previous products have been well serviced by them

    I would recommend this to a friend