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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 369 Showing 7,361-7,380 of 30,880 reviews
  • Rated 5 out of 5 stars

    Geek squad is the goat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They come to your house in a timely manner and they handled my tv with care. They were able to figure out the problem quickly and did a great job installing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service. Answers questions in a way you can understand how

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team was very willing to help when our television stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good having the reassurance of the Geek Squad protection plan. Never know what could happen in 2 years. It's nice knowing I have them if problems occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. 99 Truck driver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for the low low. Always good to have a backup plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a good thing to know they have your back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy anything without this warranty ! It’s always nice to know it’s covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take way to long to fix a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best when you buy something and know you can always call them to fix but only problem is they take to long to come for app

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Usually buy against my better judgement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most insurance, you pay for it and hope you never have to use it. Is it worth it for peace of mind? It is for me. Considering how much the insured item cost me to buy, to have it covered is worth it to me. Just consider it part of the price tag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a dream come true for tv’s. They make life so easy with their in store customer service. Genuinely don’t know what I’d do without them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent had to use it product is excellent but if i do need to use it im sure ill have no issues

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Happy but sad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replace the fridge without an issue but I lost food twice and sent li the form twice never was reimbursed. Talked to different mangers they even said they woukd send it and still never was reimbursed. So as far as that it fake and they wont reimbursed fir the food. All my lobster, dhrimp and steak never replaced 2 times. So dont wate your time filling ut iut becwuse that part is like scam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase insurance. This one is a no brainer. They have never given me any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Well worth it. Take care of any issues or damage that might come up for a full five years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted by a friend. Have used Geek Squad in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havnt had to use them yet so cant complain a good concept though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my new QD OLED TV, I hope nothing happens to it but will be good for the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeeeek Squaadd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always coming in clutch and their service is always top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has always treated me well. Haven’t had to use the geek squad service with tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product protection in the age of planned expiration is well worth the cost. Motherboard replaced in dryer recently would have cost the same as dryer replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe rather than sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase these most of the time with my computer and electronics. I've only ever had to use them once and had no issues. Hoping not to have to use, but its a good just in case for me.

    I would recommend this to a friend