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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 370 Showing 7,381-7,400 of 30,880 reviews
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We brought the TV home and set it up ourselves. Had no problem at all. Did not use GeekSquad but will if we have any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bsrbie Vet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan on anything i buy at best buy. Becsuse if anything happens to my products can alwsys get it fixed.or get a new one if they can not fix its

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number one service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad service is awesome if we have any problem in products, they handle very nicely. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Swuad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to use this service and hope I never do which is why I buy Samsung products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the warranty on my new smart fire tv so I will have no worries if TV stops showing picture etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to purchase 2 years of Geek Squad Protection for my tv just in case anything were to happen. I don't expect it to, but it's good to know that Best Buy is going to do everything possible to fix it if it comes to that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Geek squad warranty on my computer and they have saved my day a few times already. Got an extended 5 year warranty today for my new 55 inch Samsung 4K TV so no worries for a while. I like that they would fix it at home due to the size!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend You Start Getting Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting protection is never a bad thing! Highly Recommend You Start Getting a Protection Plan, if you don’t already. Very helpful in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for protection also easy to use. Great to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very responsible to the produce.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent is very responsive to our product. when our remote control does not work well, they try to replace it. When the pat is not available, they even send a new TV to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have with kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as when my tv breaks they repair or replace it this service is worth it with 3 small kids, i already lost 2 tvs to these gremlins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet but I have complete peace of mind knowing that my TV is Geek Squad protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a extended warranty to go along with the warranty that already comes with the TV which is already great. There is always a need for a little extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. The Sub woofer gives a bit of a surround sound feeling, makes the sound more expansive and we like it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty cost replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is well worth the cost of the package. When purchasing a high cost item and item company can't repair it, the warranty program will credit the cost towards a new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful guarantees and personnel too. The product never got damaged but they always answered my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BETTER SAFE THAN SORRY.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to CYA get a extended warranty. Need 7 more letters!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get BestBuy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection with BestBuy you can always be sure they will fix it or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV mount,TV on the wall, Receiver, link master remote and set up the sound output for the system. He did a awesome job.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Save the headaches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the only way to go for all your home electronics needs when it comes no more headaches or finding your time to get it done always use the Best Geek Squad

    I would recommend this to a friend