Customer Ratings & Reviews

Haven't used it yet, but reassuring that if the television breaks or anything happens to it, Geek Squad will take care of it. Main reason i purchased it was the reassurance and safety.

Love the Best Buy Black Tie warranties. I always include the extra warranty on any product i purchase. Great to have those extra years of warranty just incase life happens.

Geek Squad Protection is a must, even if you have your own IT group... there is Power In Numbers! We've had excellent customer support and the Squad are very professional individuals.

They have a good service ,protection and very well knowledge. I recomend to buy the extended warranty .

The agent carefully mounted my TV & connected it to my devices to ensure maximum functionality use.

Have not needed to use them but I have seen their vehicles on the road a lot and ads.

love that we got this with our TV! Great if we need it and good customer service!

Haven't used this yet probably never will but it's a good thing to have just in case

The Geek Squad is great. Everyone at Best Buy is knowledgeable about the available products, and they are very helpful in finding the products that will work best with my own personal needs. The staff at Best Buy are very helpful.

Unless you are an IT expert I would recommend Geek Squad to everyone. Just pick up the phone and call them. Hard at one time to get through to them but, now it's easier.

It’s always a good idea to get an extended warranty for your big appliance purchases just incase something goes wrong that way you can get tons our use out of your products.

Manager was very informative at the store in helping me to choose this service plan.

worth every penny. had these warranties before and the geek squad are great peeps

Everything was great. I have had my Washer and Dryer for over a year now and I Love it no issues at all. Note I did wait a year to review this.

I bought the Geek Squad plan to protect two of my Samsung TV purchases. The plan was better priced than the competition and it also offers two more years of protection for a total of five years. Recommend anyone purchase these plans on TV's.

Always buy the extra protection. Because you never know. Ive only had to redeem once and it worked out great

LG has great picture and value. Was worth the short wait on black friday.

I hate to say it but you need to protect your electronics purchases nowadays. This has come in handy for me on several occasions.

Best Buy does stand behind their products and warranties, whether a standard warranty or an extended. It is the same. They do try to work with their customers the best they can

Geek Squad service is great, just when your TV dumps after having it almost 4 years. Got a brand new TV and Geek Squad delivered my new TV, and took away the old broken one. Great service and friendly folks that explained all that was needed.