Customer Ratings & Reviews

The Geek Squad has worked on several of my tech items over the past years and helped me extend the life of those items. Thanks Geek Squad !!!

The employee could not provide a pamphlet and specifics on the warranty coverage. She just kept saying "we don't protect for product damage" meaning if we drop it, we deal with it. We were more interested in true coverage details and purchased without true knowledge of what all is protected like surge protection, damaged power cord, and internal issues like computer chip for Smart features. In part, insurance used to require documentation of coverage and exclusions, but they had absolutely nothing in writing.

The agents put together all the parts required and assembled my TV in a record time. I cant complaint. The are very responsible abd efficient.

I always purchase the Geek Squad Protection. I've had issues in the past. Whether it was an appliance or our laptops, Geek Squad had saved the day. Its definitely worth the peace of mind.

Need if you are getting something electronic for a young one or and open box item.

Haven't had to use it yet. But it gives me peace of mind to use my two OLED TV's without any worry.

Everything works well and I will refer anyone to Best Buy for your electronics

Well worth the cost! We have used it several times already. From new hard drive installs to virus problems to just can’t get things right problems. They have solved them all.

Hopefully will not have to use it but adding it on to a inexpensive TV seemed like a no brainer…

My TV was broke and they explained what needed to be done or gave me an option for a gift card. I was very satisfy with my option.

Always buy this as it is great opportunity to keep your mind at ease in case anything goes wrong

I usually don't opt for extended warranty type services, but this one went will with my TV purchase. So far, have not had to use it but it is comforting to now it is there if I have problems.

[Employee of bestbuy] Just get the protection. It will save you one day.

[Employee of bestbuy] Just get the protection. It will save you one day.

I got this protection plan for my OLED TV and it seems like it is a good protection plan from the terms & conditions and reviews.

I got this protection plan for my OLED TV and it seems like it is a good protection plan from the terms & conditions and reviews.

Unknown, have not used yet this yet. We will see how it works in the future

love having the Geek Squad protection, knowing i'm good for 5 years gives me such peace of ind.

So far excellent ! Need a new remote wondering how fast I will get it

I opted for the extra warranty for the Samsung and Insignia TVs I just purchased. Our 2 TVs were damaged during a power surge when a storm came through. Best Buy covers power surge damage!