Customer Ratings & Reviews

I've only had to use the Geek Squad once and was very happy with the results. With today's computers and software it has not always been easy to fix my own computer especially with today's laptops. It was worth the membership to me for the protection value.

I love get squad protection. No hassle exchanges when products fail. It's the reason I keep coming to best buy for my high value purchases

My tv installation was very simple. All that was required was mounting the tv on the wall. I dont have any other devices that needed to be connected to my tv.

Haven’t had the opportunity to use it yet but I’m sure they are reliable

We all hope that we never have issues with our electronic purchases, but sometime that does not happen. This 5 Year plan is well worth the money paid, if problems arise with the TV purchase!

Better coverage than other place’s protection plan

This added warranty gives me the peace of mind just in case there’s an issue with my new TV for the next five years. I love protecting my investment with this warranty,

I haven’t used any kind of help from Geek squad, it’s good to hear that if I ever do in the near feature that it’s there at my convenience or until my due date expires.

We haven't had to use it yet but are very glad to have it. It was the reason we chose Best Buy.

I like having geek squad, for the most part it has been great, I did have a problem with my laptop, brought it in, they sent it out to be fixed. They also charged me because they said the problem it had wasn't covered under my protection plan, but when I got it back, it still wasn't fixed, so basically I went with no computer for almost a month.

Good service if you use it, they will help you when you have questions. Always purchase this whenever you purchase electronics.

I always recommend getting some sort of protection or insurance policy on any electronics over 50 dollars for the price it is definitely worth the piece of mind great purchase

Greatest service I’ve ever received. The technician was very knowledgeable and the service was fast and far.

Always worth the extra protection with electronics these days.

These guy's are the coolest geeks around. We love them!

Have not had to use this yet but hope it will be nice if my product goes bad

It is better to go for what is safe and reliable... they offer you a good policy

Geek Squad Services are recommended especially for large UHDTVs. I enjoy the service in Culver City because they do stand behind their product in case the item breaks or is damaged in some way, and it's very much recommended. I would say get the five year plans if you can afford it since it does get costly when you purchase only the two year plans.

Great add on service. I haven’t had any issue with my appliances so I haven’t had to use it full yet. But it does bring peace of mind if something was to happen.

Haven't hd to have it but always get warranty with geek squad. Just dont like phone warranty. Want extra money to replace product. $250 more even with a $13 a month payment for plan