Customer Ratings & Reviews

The delivery guys were very knowledgeable, carefull and made installation look easy.

Always feel that the quality of the products are not always as good as it should be Having the extra warranty gives a sense of security if anything goes wrong

I have not had to use it yet, but for the price and duration of coverage, this is a must. Lower price point than plans I reviewed from competitors.

Well worth the money. I’ve used them for my computer needs as well as I got free installation of the car stereo I bought because I had the membership. Well worth the money.

This is a great service for any product you purchase that you pay a lot for believe me when that 65 inch TV arrives you want to make sure it looks good mounted on that wall

Haven't had to use it yet but glad I have it! I have had experience with electronics malfunctioning.

We have a contract with the Geek Squad, but have not needed to contact them for our newish television. However, my mother has used the Geeks numerous times to help with issues with her new computer. They are very helpful and professional.

I love geek squad replacement programs. I use them often when I have issues with my products I get a store credit and pick a new product is great! Recommend everyone purchase.

[Employee of bestbuy] Have yet to use my protection plan on anything but worth the peace of mind for the price I pay with my employee discount.

The Geek squad technician really knew his job. He helped us with getting a replacement

It was really easy to install. They emailed me the warranty.

We never get protection plans for any of our devices but we went ahead for one for my husband new tv. Since we do have 3 kids in the home so just to be on the safe side.

The geek squad at Best buy is awesome. They are always there to assist you with any purchases and answer any of your questions in detail. They have experience and you can tell. I recommend getting this service when you purchase items.

I bought this for an open box TV, but I have returned the TV and never used this.

I purchase extended protection from BB on all major electronic purchases. With the declining quality in electronics recently it is definitely worth the cost to me.

I always protect all of my purchases with the 5 year Geek Squad plan. Highly recommend to protect your expensive Application/Electronic devices. Never had an issue making a claim

My friend told me i was wasting my money getting this because all best buys will be out of business before my warranty expires but i didn't care. I keep faith they won't be

Well worth the money and your spending a lot of money on most of there products it gives you a piece of mind, just like a car warranty

It is really great to know that the Geek Squad is there when I need them to check or repair my units. Am very pleased with the service. I am a long time user of this service, at least 10 years..

I purchased a 65” smart LG TV and I have no problems. A issue did arise at first but all I did was go to the Best Buy store and they immediately resolved my problem.