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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 389 Showing 7,761-7,780 of 30,880 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new 5 yr geek squad plan for my new Tv is offering such a terrific money savi g warranty on my phone if broke or not working right. Who doesnt need this?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5year Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad before and are year happy we have this 5 year service on our TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant go wrong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you dont invest in added protection on your purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a service that will come in handy In the n

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Customer Service Agent was very helpful and the Price was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the 5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your going to invest a few thousand on a really great 75” tv get the 5 year warranty because my last tv only had a 2 year warranty and died 2 months after the warranty ended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we got the geek squad service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the geek squad service When we buy tech/tv equipment from best buy. Service is 24/7. Usually service completed in one session. Agents usually very helpful and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad warranty is a must have. Any issue I had with my TV was resolved right away no issues. The customer service representative was willing to help and very friendly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use them yet, but the price is great and I have heard great things about the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value. 5 yrs. Home service for large tvs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have . Purchased for both my black friday tvs. They will even come to the house for larger tvs. Cost with black friday tv fire tv was a no-brainer for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had mine for 5 years hasnt given me any trouble. I dont regret buying it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars if I have to use it…. 5 stars if I don’t have to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good deal. I haven't used it yet. I think there should be something in place where you cant review. Until you've used the services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad dropped tv off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in on time and two people dropped off the tv. Very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love working with geek squad the do amazing work and love how it works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Questions & always have aa answer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service has always been good. I've been a BestBuy customer for a while. Never had problems returning things. Always good quality & quick service. Keep uo the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad I always get geek swap when I buy a large item from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had to use the service once for a damaged TV. The team was very professional and provided great service. 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year protection plan? Duh. If you're going to invest a lot of money into a TV (by my measure) be safe. Best Buy has already replaced one of my TVs that could not be fixed. They stand behind their protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet but in my opinion, it is a must-have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast delivery and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered my tv within the time frame promised and we’re very friendly.

    I would recommend this to a friend