Customer Ratings & Reviews

Great value for any “Just In Case” situation because you never know.

I love Geek Squad and recommend purchasing it for all your electronic purchases.

Geek Squad should be the best I guess. Me personally have not had the need to call them but is good to know Best Buy had their own team to help you out any issues.

Im amazing by the sound quality it put out, recommend for anyone

Awesome service. Friends and very helpful and would recommend 1000000%

I haven't had to use the repair service, but I like having a little extra insurance while my TV is "new". In the past I had to have a TV replaced and was able to do so with this service. Highly recommend.

Great TV. That kind of stinks. Apps load fast. Good picture in bright or dim rooms. My only real minus would be that it's Ethernet is only 10/100.

Always get protection on televisions! You never know what could go wrong to it. Yeah, they do come with manufacturer warranty but the Best Buy protection goes above and beyond.. if you want to be covered get the plan!

Haven't needed to use on this but I've used them before and was very satisfied cause they upgraded my television as it was no longer available

Must get !! Sooo very helpful. I wouldn’t go anywhere else

It is always good to get the Warranty hopefully won't have to use it

Love that they offer such long protection at such a reasonable price. I get it on everything I buy. Well worth the peace of mind.

Geek squad did a great job on my computer we use for our business. We had some issues with it but they got it out pretty quick and back into business quickly.

I have this one and the 85" version. Love them both. Great picture and great price! Lots off included apps and the voice control works flawlessly

Have contacted yet te this purchase but have used them in past…they’re great.

Hopefully I won’t need it, but it is good to know I have coverage.

Hoping this will help me keep my product running after my warrenty runs out,will wait and see.

A purchased a 5 year warranty for my 50 inch Vizio TV. The TV started to malfunction after 2 years when on occasion it would not turn on. The TV was sent to Geek Squad service center for repair which could not duplicate the problem so they just replaced the motherboard. Then it happen again so this time they came to the house and ordered a new power supply after just looking at the TV, didn't even open the back. After the part was delivered they came back, put it in and it didn't work so they said we will replace the TV. I called the number given and was told that I would get back the purchase price of the TV plus the tax on a best buy gift card. The remainder of the warranty, 2 1/2 years, was then void and could not transferred to my new TV. That shouldn't happen but still worth the price when they can't fix it.

I have used Geek Squad in the past so I utilized them without hesitation. Their agents are knowledgeable, considerate and respectful. The are patient and explained everything to me in a clear fashion.

This service makes me feel safe with my tv and my purchase