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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30885 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 450 Showing 8,981-9,000 of 30,884 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest service ever. It’s the best warranty from a store. It almost feels to good to be true.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t tell until used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t ask me now wait until I need it. Right now just there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have protection for my TV, as I have children and I'm sure that something will happen to it so it's better to be protected than to buy an entirely new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice, friendly delivery person.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just exchanged the old tv for the new one. Old Samsung was used a lot and had a warranty. My tv was replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hello

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet but worth the price considering how electronics are anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek 5 year protection is the best deal for the money you will ever make. We always buy it and had never regretted getting it. Peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ezcam357

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always include extended warranty. You will not regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Geek Squad before and to know I have a protection plan with them for my new electronic purchase, makes me feel safe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase the color the picture great . I watch all kinds of programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a blessing! I schedule an appointment, go in, and done. I love that they do all the technical work for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the customer service that the geek squad offers. Sometimes it takes a little bit of time of waiting but other than that really good service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to know its there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use it once I believe. Otherwise never use it. Its nice to know that a part or product is covered in the event something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free & Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these a lot. When I need help, I go into Best Buy and the Geek Squad agents are always very helpful and knowledgeable. Highly recommend if you're not 100% savvy and could use a little help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this plan, but the peace of mind was worth it. My last tv, a Sony, was unrepairable after only 2 1/2 years with no protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always takes care of my needs. They are the best for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to utilize this service but it feels good to know that my OLED tv will last longer due to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to resolve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a very good Insuranse, and case any complaint is easy and quick to communicate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek skuad are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection plan. I will not purchase a big item without getting it. It is totally worth paying that extra if there is something that goes wrong with your product you will be glad you bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were so helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for kids It had a crack and the replaced ordered and had delivered to my house

    I would recommend this to a friend