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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30887 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 468 Showing 9,341-9,360 of 30,886 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boughtbthe orotection because TV was an open box and I liked the service they offer. They will go to your house to fix the item and replace if they can't fix. Haven't used it yet but that is what they say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never make an electronics purchase with out one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going on 20 years now, we have only purchased our electronics from Best Buy and we always purchase the Geek Squad Protection. It is great and has paid for itself many times. The Customer Service is always great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance baby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ain't nobody breaking my TV again so help me god, got that good insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I spend over $100.00 at best buy I purchase a geek squad Protection plan. A lot of times people don't want to spend the extra couple dollars. But it more than pays for itself when an incident arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When dealing with any technology, a warranty is not something to pass up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to know that your products will always be protected by top notch professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Best Buy warranties. They are a great value for the piece of mind gained knowing that my electronics are serviced by the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing warrenty i was informed on what was covered and offered help at any time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service always best buy always takes care of me

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best of the best

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek squad will always be there for you when you need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gerk squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty always brings me back to bestbuy. It makes my purchases easier because i have piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that i can call and do most troubleshooting over phone. If not they will come to me. Only thing about in home service is I wish the service window time was shorter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service! Happy I purchased my extend warranty with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saviors!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Warranties are important and especially for technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything has been good so there are not any issues to report

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to know that you have the Geek squad behind your back

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to use Geek Squad during the Pandara because I have not been able to get them to answer from a call back that never happened or holding on line for a couple of hours. Before this time I was happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting protection plan is a must for product now and days is a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment for teen daughter who is not good with electronics. Will cover her during her college years and can get assistance if anything goes wrong. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Geek Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and it’s great insurance. I’ve used Geek squad and they’re great.

    I would recommend this to a friend