Customer Ratings & Reviews

With two years available for a guarantee this is the main reason for our buy..

Love geek squad ..had one issue with open box computer all in one that I don't think was handled properly but overall good job

Bought the extra 5 years of protection for a very reasonable price (less than one repair on a damaged TV). I specifically bought the TV from Best Buy because of their local Geek Squad protection. The extended warranty was significantly cheaper than any online site I researched.

I don't buy electronics without purchasing a protection plan. Bestbuy offers very good protection plans and the service is excellent.

So far so good. Haven't had to use it, so perfect so far.

I think it is wise to protect my investment . I have used this service on other Best Buy products and have seen the value in the warranty programs.

Bought an high end sound bar, spent a little extra for replacement protection in case it went bad past mfg warranty

Thankfully we have not had to use Geek Squad for our TV's, BUT we have for other products and they have been great!

anything you need geek squad can help you figure it out. They have set up remote services so you can do from the comfort of your home

The representative was very helpful and friendly she explained everything to me

It is always good to have protection! Especially with a high value item.

I love the comfort of knowing I have geek squad protection with all my products. Knowing that they will come fix it or they will replace it is good to know

I hope I never have to use it but if I do Geek Squad is good.

Looks great feels great and I would buy again and again

We always trust Geek squad protection for a new product. They replace it immediately if if can’t be fixed by them. The replacement is a new product.

Haven't got a chance to use it so far but I hope i may not need to use it as the TV is of good quality, let us see what happens, but it is a good insurance policy to have this as it is pretty cheap when compared to the coverage

It's a real peace of mind to have experts ready to answer question at the most difficult moments. And, having this plan means to have GEEK Squad there for you.

I didn't keep the TV so I was refunded, and it went to the next TV I bought. Oh, I would suggest getting the 2 yr protection plan, it's cheaper than the 5 yr plan and when its time to renew, it is MUCH cheaper!

Professional and friendly, they took my complaint and suggested resolve for my problem TV.

I have always found the Geek Squad to be value added to our Bigger purchases.