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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30888 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 498 Showing 9,941-9,960 of 30,887 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the added piece of mind having the extended two year Geek Squad Protection warranty. Geek Squad has always been very professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    terrible setup, hopefully the benefits are worth i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mounting service was atrocious and delivery was abysmal. As long as geeksquad commits to their warranty service if I ever need them in 5 years, I might recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great seriice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad protection plan after my warrenty ends is great. It really gives me a great peace of mind. Plus the price is reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew of gate squad always come through when I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech-support with the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection plan especially when it comes to large electronica items. The techs are always polite and courteous at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television repair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gentleman was very polite about why he could not fix my broken television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a 5 year on a TV almost guarantees you a new TV for the price you paid! It's completely worth it! I stand by Geek Squad and their commitment to quality service! Highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is awesome and tubular. They have helped me tremendously

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Webroot, Ive had the service for over 5 years and havent had one problem thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Net!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the plan on my huge purchases. The Best Buy TV price with the protection plan beats competitors. Comforting and reassuring especially with the thin screen on the LG C8.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The way to go for piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good decision made to get extended coverage beyond what manufacturers offering only one year for just defects on their products. Yes, you should always have it mind when purchase a larger size T.V.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never purchase tech without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smartest move I made this year! Got the open box TV home and hdmi ports don't work. They're coming to fix it next week. Already worth the purchase! I'll never buy a TV or major tech without a plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv protection from geeks squad. Not sure why a review haven’t used it yet. Hope not to. But the protection is there. Nice to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for extra protection. Will definitely recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replaced my TV but didn’t help me mount it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent over the phone was very friendly about helping me with my broken tv to replace it with a new one. Once the delivery agent brought the tv however, he was not helpful about mounting the tv. I already have a TV mount but he would not help me mount it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    safety switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never know when a electronic product may brake. don't forget the handling in store on truck hey you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They've taken care of my computers and the one I bought from Best Buy. Everything works great and if at top speeds.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Dave. Thanks for sharing this with us! We're glad you've had some great experiences so far. If you have any further questions or need any help, please reach out to us!

  • Rated 5 out of 5 stars

    This a a must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor, once you spend this amount of money on a product, go ahead and spend the extra little bit to get protection. I mean it lasts for five years! you don't get that kind of insurance anywhere else!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was good for the price and a quick replacement for my tv that decided to break before the wolrd cup final

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sale associate asked me if I would like to purchase an extended warranty and it has come in handy

    I would recommend this to a friend