Customer Ratings & Reviews

My tv starting having issues after about a year and a half they came out and replaced my tv.

I buy extended warranties on almost all my big ticket Best Buy purchases. I do not know that I have experienced a better program anywhere else.

Pretty decent price for 5 years on a budget tv that has some reviews about quality issues. TBD if it is needed in 5 years.

Now days with technology constantly changing these protection plans are nearly a necessity. Most all of my purchases include a protection plan. Unlike 20 years ago the "Geek Squad" know what they are doing.

The agents mounted my tv and connected sll of the lights

The 2 guys from Geek Squad were really professional and competent when installing the 65” tv and wall bracket. They set up all the WiFi, Bluetooth and cable connections perfectly. Thanks!

I haven't had to utilize Geek Squad for my recent purchase. But I've used it in the past and they are knowledgeable, efficient and great customer services.

Good customer service and very knowledgeable about products and protection.

been almost a year so far with no issue, bought the protection plan just for back up, hopefully never need to use it.

as i heard about technician they all do thier job very well.however i didnt get any help iam sure will get help if in case i need.

Protection for TV, good to have if I need it! Recommended

Happy that I bought this because we all know technology can fail and so it’s great to know I have this protection with my for 5 years just in case anything happens to my tv .

must have protection. if you invest in an electronic you need to be protected.

I like the Geek Squad protection for my TV. Nice to know I have extra help

Only typing here to get Best Buy points. Hopefully I never have to use this but feel better knowing purchase is protected

Haven’t had to use it but it is good to have. I figure it must be worth it as I couldn’t figure out what to do if something went wrong.

Hope I never have to use service, but decided to purchase with product.

Hopefully we never need it. Purchase was easy and we have found the Best Buy program works great.

I'm super glad I had this plan. It saved me from paying full price on a new TV. Bad thing is, everything is done over the phone, and NO 2 people tell you the same thing. NO 2 people have any idea what the last person did, or is doing. If you use this: REFUSE a 3rd party to take care of you. Only use a Best Buy paid Geek Squad employee to do any of the work, AND evaluation. I ended up having to go tho the store in person throwing a temper tantrum to get this resolved correctly. Thank God for the store manager, he was a tremendous help. He got done in 2 days what the phone numbers I call couldn't get done in 2 weeks.

Love this tv is so wonderful picture of image, good sound and very good for video games console