Customer Ratings & Reviews

We just bought our biggest TV yet and in what we saved on the sale price, we used towards the extended protection. Great for piece of mind.

I am hoping that I never need to use it but Best Buy promises that if something goes wrong with my TV, they will just replace it - no questions asked. I'd say that is worth the money.

Great service by skilled people. They were super courteous and clean too.

With TV prices so low & competitive, it just makes good sense to purchase a two year coverage; as a single repair without insurance could easily cost you more than the entire purchase price.

I love that Best Buy offers Geek Squad protection. Such a great price and knowing I have extended protection gives me peace of mind.

I never ended up having to use this, but from what it offers it’s definitely good to have as an extra layer of protection.

The salesperson was excellent! Great knowledge of the TV. Highly recommend the Hamburg Lexington location. The staff will take care of you!

Easy, quick and efficient. the customer service team member/s were amazing.

I CONSIDER THAT THE WARRANTY EXTENSION OFFERED FOR 5 YEARS FOR TV IS A VERY GOOD BENEFIT FOR THE CUSTOMER THAT MEANS A PLUS IN THE SERVICE

I have only used the plan once for my television and customer service was great. There are two things that could be improved which are the price, it is a little expensive for certain items, and protection against drops or spills for televisions.

First time buying a Oled tv so I could not take a chance with Burn-in it was painful but worth it because these tv’s are expensive

I had to visit Geek Squad because my Portable Hard Drive corrupted. I am an Online Radio Entertainer, a Videographer and a Photographer. All my files were this drive. The staff was very knowledgeable about the different plans that Geek Squad offers.

I like is a easy thing to install and helpful thank you guys like always for you assistance and time for le me enjoy Best Buy best store

Always recommended getting geeksquad with any purchase they make it easy to replace your products . Had no issues when my 75” Sony tv went bad.

Thank for the protection, very happy with the peace in mind it gives me.

Better to have it and not need it than to need it and not have it. I've had to use this type of insurance before on things I've purchased at other places. It really saves you a headache.

Best tv the my life thanks Best Buy forever Samsung 77”

Knock on wood, but I didn't need it yet. Great for an extra piece of mind for higher end electronics and better than the manufacturers warranty. Would recommend this investment to everyone.

It’s a warranty. What can you say about it. I just hope I don’t have to ever use it. It’s an insurance policy. You only need when ur need it

Hopefully, we will NOT have to use, but if we do over the next4 year college experience; we have it covered! Reasonable price.