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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30888 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 544 Showing 10,861-10,880 of 30,888 reviews
  • Rated 5 out of 5 stars

    always get the extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first HDTV I bought in 2004 died an early death right outside the manufacturers standard warranty. Just bought my first 4k tv and this plan will save me from reliving that experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought it before and used it. They will try to fix it the first time or up to three times before getting a voucher for new TV. Electronic parts are expensive without this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it to protect yourself! Easy to use and good service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't bypass the service protection.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy gave me up to 45 days from purchase to add the Geek Squad protection plan. Two weeks after purchase I decided it was best to cover my OLED TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is added protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don't have to use this service, but if I do I know I'll be happy from what I've read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the 2 year warranty we purchased with our new tv. I love the feature that we take it in to the store and if they can't fix it then we get credit for a new tv. Makes it convenient!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for TV purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is probably the most sure thing to invest in when it comes to purchasing electronics. If anything goes wrong that manufacturers won't cover there's a great chance these guys can fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signing up was fast and easy. Best warranty program out there. No hassles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tv somewhere else without a Warranty and after the year went by it started to mess up, now I get it all the time. Bestbuy makes it easier to get a replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I hope that I don't have to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the price is a little steep. I would hope that there would be a bit more dependability in the products and that protection services wouldn't cost so much

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting this with every purchase. Anything can happen. On top of that the customer service is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that after purchasing the geek squad protection before I have yet to find any better warranty than a best buy warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t buy products without it!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep was very knowledgeable and professional and explained step by step of the coverage and benefits of the protection plan. Gives me that peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection. The accidental service is a must have because you never know what could happen to you new product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really good tv good picture the color good and lots of free channels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar the bass from the jets in top gun sound so real!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team support for a nice price. Just a phone call away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can out quick to check out my tv. Called and the next day they were here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aprerty good value considering how often electrons fail if used a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5yr extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use this extended warranty but it definitely give you a piece of mind with such an expensive TV

    I would recommend this to a friend