Customer Ratings & Reviews

I bought it to protect my product. And Best Buy always sculpts the customer

This geek squad insurance was purchased just in case I had any issues but so far haven’t had any reason to use it

Love my TV. Buying last years model and Open Box saved nearly $1,000 from buy this years model!!!!!!

I've had nothing but positive experiences with Geek Squad, particularly with their friendly and informed experts who promptly fix problems and offer outstanding customer service. I'm glad I registered my product for more protection. Happy customer!

Love the game Ive been waiting for very realistic

Excellent protection plan. I usually don't purchase extra protection plans. Since this purchase was an open box, I was mainly concerned with the remote having many sctatches on the solar charging panel of the remote. A new remote cost more than the protection plan. I am very pleased with Geek Squad coverage.

They were nice and helpful when my TV screen went black. I tried for hours to reset it by unplugging it and waiting and plugging it back in to the power outlet. Nothing worked.

I hope I never need it, but I did buy one. It was not very expensive when I purchased the TV.

I live near the Best Buy in Aventura area. Note: for the most part I do all of my electronics purchase from the aventura store. I happened to be near the Best Buy in Hialeah so we stopped by and purchase a Sony tv from them Along with a extended warranty one year to the date it broke, I then call the geeks They came out six or seven times they were unavailable to fix the problem. So the geek called the aventura store since it’s only a few minutes away to see if they would help on the exchange and aventura Best Buy declined to do anything about this issue. Then they called the Hialeah store and spoke to the manager Hector and he accept to take the tv back with no Additional charge to me. All of this has taken 5 months to be resolved, I believe that I purchase the tv at Best Buy and the Best Buy at aventura Should have looked at it more clearly. Best Buy in Aventura lost a customer and Best Buy in Hialeah has gain one&

I would recommend a Geek squad protection plan for most any product that cannot be easily replaced for over $150 dollars, be it electronics or appliance's. Best Buy's protection plan in my opinion has been one of the best around. We have had several products that have failed and Best Buy, as long as it was covered, has stuck to their promise, if they could fix it, they did. if not, they either replaced it with a brand new product or they gave us the money back for the product and allowed us to purchase a brand new product because they no longer carried that product. It was really a no hassle thing and I could not be happier to recommend it anyone. I am sure there are some stipulations that we have not ran into, but we have had no problems at all in the 5 products we have had issues with in the 12 years or more we have purchased Best Buy protection plans.

I am happy I purchased the Protection plan, gives you peace of mind abd there when you need ir most.

Great deal and protection for my electronic. Even if you don't use it, the coverage of any unforseen circumstances is worth the price.

My TV stop working and my protection plan was honored. It was a smooth process. I was very happy with the ending result.

An excellent television. Easy set up, beautiful picture at an very good price. Could not be happier with our purchase!

Great tv. Only wish it had the blackout screen to only listen to sound while i am sleeping.

Very nice tv and good quality. I like everything about it and it's perfect size for myself

First Fire TV purchased, not disappointed, good video quality, good sound, easy to install and navigate.

The C4 OLED is the only way to go to see a magnificent performance in picture quality. The colors are stunning compared to any other TV’s.

I have to say I was quite satisfied with the service. I brought in a TV that I was experiencing audio and video issues with within the time frame that my geek squad plan allowed. The team at the desk was kind enough to explain the whole process and made mention that it can take up to four weeks for repairs/evaluation of the TV but that it can be as fast as two weeks - I got a response with five days! Sure enough they honored the value of my previous TV model and credit me the value to pursue another television since the model I originally purchased did not exist. I was quite impressed and it was as smooth of an experience I ever had at BB.

Easy to use. Lightweight. High image quality. Bright colors. Excellent price.