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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30888 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 553 Showing 11,041-11,060 of 30,887 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to be able to contact the Geek Squad with any issues - can have your computer/laptop cleaned up anytime for optimal performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows their products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always comes thru. Couldn't fix my tv set while I waited so they said to go find a new one. Very simple process and very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i will always purchase geek squad for major purchases! This was for the tv we bought when we first moved into our home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek protection plan, reasonable and Best Buy for your money. No worries if anything happens. These Geeks know their stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would do recommend this coverage because it includes install delivery they do tuneups on your computers and are very knowledgeable agents

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great To Add More Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 2yr extended warranty 2yrs ago when I bought my 4K Sony Bravia tv. I dropped 1 star because the price was a bit steep. My warranty is getting ready to expire and they just offered me another yr for $54 and I'm debating that now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are there when you need them. One call and they schedule an appointment. Very good service

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great, its good for 2 years warranty. Nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet. Hopefully won't need to !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase from bestbuy. The customer service was great and the agents made me feel more comfortable with my purchase,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase from bestbuy. The customer service was great and the agents made me feel more comfortable with my purchase,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUADER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVENT HAD A CHANCE TO USE THEM IN MY HOME , HOWEVER IN THE STORE THE PERSON WHO ASSISTED WAS VERY KNOWELEGABLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the extended warranty to protect my investment and provide me with peace of mind.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    congratulations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good attention excellent service very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on the advice of the store manager (who had previously worked with the Geek Squad), opted for the protection. After experiencing how solid the Geek Squad service was, glad I did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have to use it but I’m glad I bought it. Never know what can go wrong when it comes to electronic devices. I know Geek Squad protection would take care of me if I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was smooth and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced tv after lightning hit it just like they said it would!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5yr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty was as advertised, ran into issues with my TV, exchanged for new TV with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad coverage before. Definitely worth adding to products. Highly recommend!

    I would recommend this to a friend