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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30889 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 569 Showing 11,361-11,380 of 30,888 reviews
  • Rated 5 out of 5 stars

    Always by Geek Squad coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't figure out why our tv stopped working and geek squad resolved over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product plan for anything you get from Best Buy.it really helps with anything other than physical damage to the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were great. Very paisaint with me because I had trouble with my cable. I want to thank both of them for being so caring thoughtful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank goodness for GS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great bet to invest in Geek Squad. Whether on the phone or in person they are nice, knowledgeable and available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the best installers to mont tv and hide cords. I highly recommend geek square. It’s worth the money. Perfect job done by a professional group

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 2 years protection for my tv. Never needed it but good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this on my electronics. You never know when lightning strikes don’t chance it. You will regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with my service protection. I usually dont get it but had an issue with the last one and decided to get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping I don't need to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience purchasing Geek Squad warranty. I hope I don't need to use it, but glad they cover lightning damage since I live in an area this frequently happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little extra coverage for your peace of mind! Great value!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Used TV as New

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy shipped an open box TV that was damaged as 'new'. It is not only insulting, but the gull to actually handle the product and drop it off this way knowing full well it isn't new is offensive. Delivery folks didn't even bother to take it back and passed it off as new. Now TV sales are over and I'm probably without a TV thanks to Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Got the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will see if they stand by their warranty in five years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get geek squad for my products. has been a life saver at times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and Sound Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems, everything came together perfectly, no issues connecting devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it have had no problems love it so much no dislikes here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every Geek we have had do a set up in our home has been exceptional. They are professional and know their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no issues with geek squad, the very few times i have had to use them, they were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Year Standard Geek Squad Protection Plan is a good investment providing warranty coverage confidence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Include the Geek Squad protection on all of our purchases. Best Buy is excellent in repairing or replacing defected items. What a guarantee!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best quiality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. Best price, i recommend this tv yess

    I would recommend this to a friend