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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30890 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 576 Showing 11,501-11,520 of 30,889 reviews
  • Rated 5 out of 5 stars

    Geek squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know they will show up if needed. Best warranty to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the geek squad protection is as good as the replacement warranty this will be great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we purchased a new Samsung TV, and decided that a protection plan was a good idea, so that we dont have to worry about sending a huge tv back to Manfacture. Best Buy will handle if a problem arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Tv 65inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, good lighting and the images are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like GS warranty, worth the cost. Repairs are done well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must buy with any television. To my knowledge you must buy the 5 yr in order to be eligible for renewal. But I could be wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection plan to protect a product. Hopefully will never need but have just in case

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Potential burn in protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet, but I'm happy with the terms and fine print. Potential burn in protection could be useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been able to help me with all my products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Knowledgeable and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my computer and showed me some basic best practices. The agent was knowledgeable and friendly. I really appreciated his commitment to providing excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the geek squad service, glad I purchased it. TV install, sound system setup were all easy and geek squad made it seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have the geek squad install anything for me with this purchase however. When any problems arrive they will be there to assist me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with added protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always purchased extended warranty on all my appliances. Never had any issues with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Setup and Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek did a job, it was a clean and neat setup. The Geek Squad took the time to go thru all the functions on the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future Proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a tv we bought our granddaughter at college so if anything goes wrong she can simply take back to Best Buy no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use my package yet thank the lord. It sure is nice having some reassurance just in case a kid knocks it down or something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best extended warranty ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the main reasons I purchase all my electronics and appliances in Best Buy. They have the best extended warranty ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest warranty company to deal with hands down. We had an issue with our old tv, they were very polite, and didn't waste any time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is great. I’m happy that my product is covered under this plan and the warranty is very good. It is well worth it to get the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I protect all my gadgets. If it has a protection plan, I want it. Things can go wrong with products. Protect your investments. Its worth it.

    I would recommend this to a friend