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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30890 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 589 Showing 11,761-11,780 of 30,889 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each and every time I have a problem or question about a product I purchased at Best Buy I can rely on the Geek Squad to explain what the problem is and fix it on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rest of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that the geek squad got my back gives me a reason to be relaxed and worry free. I haven't had any reason to use them, but I know they're there whenever I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended, especially on high priced TV’s. I’ve had a TV go out and Best Buy was great at getting me a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty services are well worth the investment. The Geek squad guys are great.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Joseph. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and very helpful. I would recommend for the more high valued items, especially those that are hard to transport.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome GEEK SQUAD SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome in store service, awesome delivery service... Best quality at the best prices..... Would never shop elsewhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong great price and it has a great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I never have to use it, but if I do I have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt, the asst manager at our Owasso store is amazing, they are always so wiling to assist and answer questions that you may have. We appreciate the whole teams efforts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup for mail delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenience and peace of mind since a tv can have so many mishaps and the extra warranty helped me make the final push to get a tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretending

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good. It has all the makings of a good tv for any occasion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for my New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Sony Bravia and feel much better knowing I have this protection other than manufacturer’s warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking to have peace of mind with an expensive purchase from Best Buy, the protection plan is the only way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the investment to protect your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope i dont have to use but if i do i know its there. Good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have when buying big ticketed purchases especially on TV's PC and audio equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year protection plan is just peace of mind knowing that you will be covered in the event something goes wrong.Best decision I could make for the life of my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Preparing my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the info on setting up my wife’s computer it’s been a real big help to her in her daily life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great helping hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it for anything that happens electronically it will be something of use if your tv takes a crap boom geek sqaud got you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet... but it will probably be soon since it seems my tv screen is dying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of this world service. They have helped me so much, and they have my computers running top notch

    I would recommend this to a friend