Customer Ratings & Reviews

We took out insurance because it was reasonably priced.

It's always great to have the protection needed for higher value products

Did extensive research for a 75” television before purchasing and it does not disappoint! Excellent picture quality and the 75” uses a different panel than the other sizes that’s bright and has a fantastic wide viewing angle, making this perfect for a living room. Coupled with the 2 year manufacturer warranty and optional added coverage from Best Buy, it’s almost impossible to find a better deal.

I bought the warranty on my insignia tv I bought less than 2 years ago, thank goodness. There was definitely an array of issues surrounding getting my warranty service but it all worked out in the end. I have just bought another 5 year warranty on my new tv.

Glad to have this warranty just in case something happens w/ our new tv.

I was once a firm believer that the protection plans were a real rip off. I purchased once from a Best Buy competitor and out of caution I purchased the plan. Good thing I did. What a nightmare. NOW - I only purchase from Best Buy and I always purchase the protection plans. It seems a good policy for me.

I paid for this just because I know how my kid eels in the last TV I had he damaged it so I paid the money for five years and I think this is a good warranty. I recommend everybody to get it especially if you know how your kids are and they like to throw things and stuff like that. This is a must have for your TV you guys.

Protects my TV for 5 years, that's longer than I'll probably even have the TV!

purchased it but have yet to use it. The TV we have still works

I always buy protection plans from best buy on major items. One of the things that I appreciate is that as a best buy program member, my account is on file, so I never have to keep receipts. And I've found customer service at best buy to always be amazing. In many years shopping here, I've used the protection plan once. Funny thing is that it was on a portable cd player almost 2 decades ago. I had left the player in my car and let the batteries corrode. I didn't even know I had purchased a protection plan. Then 1 day I get an email from best buy letting me know that my protection plan was ending (and I think asking if I wanted to get a new plan). I went to my car, found the cd player and brought it back. They didn't even make those anymore at that time, so I was able to get a stereo instead. Lol. That was so long ago, I'm not sure if they even would do that anymore. But, it made me a loyal customer! And also convinced me to always buy the protection!

This set show a great picture. The audio quality straight out the set is good. Most HDTV you need a soundbar but not with this set. The only drawback is the system it runs on. Just another account I must keep up with.

I had trouble with my last tv--thank goodness I had Geek Squad protections. They came out and fixed it at no cost. I was glad I did it!

I usually get the geek squad protection whenever I buy anything. I made a mistake one time and didn’t get it and lo and behold. I needed it and I will never purchase anything with a big dollar value without the geek squad protection ever again.

I love the extra feeling of security, knowing my product is covered!

Excellent service I will bring all my electronics or anything I need fixing to The Geek Squad

I'll be concise and to the point. My Vizio TV started failing just shy of a few weeks before the geek squad protection was going to expire. I filed a claim to make sure it could be repaired before the warranty period was up. Aside of some road-bumps in communication internally (Seriously best buy guys, your left hand should really know what your right hand is doing) they ultimately determined that due to short staffing during the pandemic, service was not available. As such, I was provided a full refund (via best buy in store credit) toward the purchase of a new TV. Let me repeat that: 2 years after I bought it, I was fully refunded because the product failed, and was able to buy a new TV. I will NEVER purchase another electronic here WITHOUT getting this protection.

Tv looks great while playing games, BUT has a severe problem with judder/soap opera effect that is very distracting while watching tv!

The 32 Pioneer TV works great and has plenty of colors to see blended as one watches TV or a DVD player hooked simply into side of TV with cable.

You have you get your protection plans because you never know what can happen

Geek Squad.delivered my Toshiba TV 55 inch right on the day set. and brought into my house carefully.