Customer Ratings & Reviews

This warranty is very helpful and I know Geek Squad will be there when I need them

Feel a great sense of security knowing I have the added protection from anything happening

Good customer service and care team. On time delivery.

Very easy to use website and product variety was excellent. Prices were extremely competitive and offered price points that fit into my budget. Overall great experience.

This was a great product for the money.The service was great.

Geek Squad came to my home a did an excellent job. Thanks Geek Squad..!!

I have always purchased the Geek Squad protection plans for large purchases. Thankfully I have only had to use it a couple of time, sure glad that I had it. Some people don't care to or say not purchase. I personally always feel better when I do.

Do it, you won’t regret it. Definitely has saved me monies and customer service is great.

Glad to have this for a piece of mind! Have heard great things about the service!

I always purchase the extended warranty with all my products at Best Buy. Geek Squad are alway professional, prompt and very knowledgeable when dealing with the issues I have had with my products. However the best thing about the warranty is the procedure for replacing repair or just providing you with an in store credit for replacement at the cost you paid for the product if they do not have a comparable replacement.

I love the product, great customer service attendant.

The GEEK SQUAD representatives are fast at taking care of your needs!

Was not too difficult to get the old TV looked at and the report submitted for review. The answer to replace came within a few hours. It was too expensive to have the Geek Squad just hang it on the wall so I choose to just have the delivery and haul away done as outlined in the warranty. However, I was never told that I was responsible for taking down the old TV from the wall. This caused over a 3 week delay in finding someone who could take the old one down and replace it with the new one. This cost me more money that I should not have spent other than installing the new one since I had the Warranty. This was on top of waiting over 3 months of getting this resolved due to the suspension of home visits.

Definitely worth the money for a five year warranty on the TVs

Awesome protection that was available when I purchased the TV.

I always purchase the the protection package. They stand behind the product they sell

So glad I paid for this. Our TV stopped turning on after about a year and half of use. Since I got this service they are coming to make sure that it can’t be fixed and if it can’t it’s getting replaced for free! Can’t beat that!

Great protection love using Greek for all my product

I haven't use the geek squad recently but, in the past they never disappointed me and I'm sure they will not let me down if I needed them again.

Had old tv I bought about and ended up breaking it. Geek squad fixed it up fast. Grateful they honored the warranty