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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30866 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 30,866 reviews
  • Rated 5 out of 5 stars

    Geek Squad is number 1 service techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was friendly and patient with my decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty due to fast answers and fast response

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this insurance program and had no issues receiving benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value if I need it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to know if some thing go's wrong I'm covered, I don't have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Seek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful and accessible to help with products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is worth getting for a peace of mind if anything should go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection that was available when I purchased the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have coverage for the electronics. Geek squad pricing is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not happy about the way the Geek Squad works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the Geek Squad protection should start at the end of the original manufacturers warranty, not immediately. The way this one works, we are only getting one year instead of two years (the one I purchased). Not happy about that at all. During the original warranty, the manufacturer should send someone out to repair your TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Promise kept

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never paid for a extended warranty in my life I always thought they were worthless as the life of the product should last longer than what the warranty is offering. But I’m so glad I did. I had bought my dad a TV for Christmas and two years later some thing went out in it. I called the geek squad and they came out within a day and took a look at it. Unfortunately, my dad’s TV had been Discontinued. The part that they needed was unavailable. So they let my dad pick out a brand new TV comparable to the one that he had. Within a couple days they were back at the house installing and setting up the TV. I will always get an extended warranty on some things so expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know my item is protected with a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also great with geek support and call them and help u set up Tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected and Assured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a warranty, but not one you should be weary of. Most protection plans have gotten a bad stigma over the years, but this Geek Squad protection plan has never let me down. Best Buy has also been helpful and resolved any product issues I've had due to this warranty. Protection covers numerous categories, so give yourself the peace of mind and pickup the added coverage, it costs essentially the same as a weeks worth coffeeshop trips but now you're TV is worryfree for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother in law. She loves it. The picture is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loud and clear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experience the powerful, shaking bass that fills the theater sound room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was good and customer service answering questions great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend for the smart consumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will tell you right now I always recommend a five-year warranty when you buy a TV especially if you're a type of smart buyer that doesn't constantly buy like some Enthusiast or fomo having person. I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satidfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers everything. When something stops working you give it to the geek squad and they hand you a gift card for the purchase amount. Easy as pie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was super easy to get it on my product. Would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more worry!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a large tv fail in less than 2 years and having purchased such a program prior to this purchase I would not buy a tv without an extended warranty! And this time added a power surge addition!!

    I would recommend this to a friend