Customer Ratings & Reviews

The geek squad certainly lives up to their name. They were on time did the work very professionally and quickly. First time using them, will do so again

I recently purchased the Geek Squad Protection Plan for my new TCL TV and am thoroughly satisfied with the coverage it provides. It's a reliable way to protect your investment and offers peace of mind. Highly recommend!

Best Buy’s warranty is great really take care of the customer and give great customer service

Excellent assistance from the first call to replace the previous equipment, very fast process.

I'm not a technology-minded person. As a result, I want someone I can call if I have a question about the product I've purchased, or a problem arises. Having Geek Squad protection gives me peace of mind because I know I can call them 24/7 (yes, I've called them in the middle of the night), and they will help me. I've had excellent service, which is why I always add Geek Squad protection,

Very efficient and effective, ever ready to answer questions

Purchased 5 year warranty for an open box TCL TV R646. They were professional and helpful when advising on the 5 year warranty. I have no issues with tv so far but good to know I have that extra warranty/coverage in case anything happens.

Good for my 100 inch tv so i dont have to worry if something happens

Very professional installers. Definitely recommend

Always helpful and send out knowledgable technicians.

Agents handled the situation with ease and communicated properly

Great dynamic picture and seamless clear crisp sound

having bought the extended warranty in case somthing happened was a hard decision at the time due to added cost at the time of purchase 3years later i couldnt have been happier with my decision geek squad was fast to make a repair when that option didnt work out they replaced with a brand new one thanks geek squad.

Geek squad is excellent. Very knowledgeable and friendly. Go above and beyond to assist and fix. Thanks guys

Tvs are made to break eventually, whether its the leds, motherboards, wear and tear, etc....devices aren't made to last anymore and they become obsolete eventually. Such is the way now.....I think its always best to get the protection plan.

Covers all of my systems and devices %100 would recommend!

I opted for an extra two years of protection and I've read great reviews from other customers that used these guys. Definitely add protection to any electric device, it will give you peace of mind just in case something went wrong.

Best product work perfectly the size it was what I was expecting

5 year service plan awesome price $249 and glad I haven't had to use it

Good protection plan, easy to setup and overall a good plan.