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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30632 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 273 Showing 5,441-5,460 of 30,632 reviews
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable about the the t.v. and the accessories we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    0 complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed service therefore that is why I'm giving a 5 star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with lifting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very nice helped me move my tv did a great job assisting me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Coverage and Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mine to have this coverage for a few more years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use especially when tv whent down. They were really easy to reach

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it!!! My tv died less than 3 years after I bought it, they are now replacing that tv. I am so glad I decided to purchase that plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this on products over a three-digit amount. It has been a true lifesaver for me. Can't live without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Safe Than Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never purchase a $2000 TV without a 5-year warranty. I've used it multiple times on previous products getting them fixed, never on my dime, and have gotten ALL my investment back on 2 different TV's over the past 20 years. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection warranty fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad the best protection warranty. Old tv died they came out the next day reported problem. No hassle they resolved it by replacing tv. 2 week later had new tv. love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buys warranty. My uncle works for ABC warehouse and I still would buy from best buy before there just because of your warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting a warranty something happens to your product it’s protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever bought. I would highly recommend that you always get theirs. If you’re buying in the appliances TVs anything they need to be serviced well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goid job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install the all programs of my computer, antivirus, support, guarantee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mistake?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I bought protection. I don't remember buying it. I hope it was free, because it's dumb that I have this otherwise.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was on sale, which made up for the price of the warranty. I haven't had to use it, so I'll update this review if I do. I generally avoid extended warranties, but QC on consumer electronics can be hit or miss depending on the brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good price for the 5 years , just need to make sure you know what it covers, very good customer service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hope I don’t need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought it, haven’t used it. Hope I don’t need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightening protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Had to replace 2 tv’s due to lightening. With Geek SQUAD PROTECTION now we have replacement courage if this happens again. Like all insurance hope you never need it but just in case we will be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will buy the 5 year warranty every time. Our LG went blue and couldn’t be repaired in the last year of our warranty. New TV, full installation & wall mount included as that was how we purchased the LG 4 years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get to geek squad plan when I buy something at Best Buy. They always come through when I need them.

    I would recommend this to a friend