Customer Ratings & Reviews

Good quality. Vibrant colors. Beyond my expectation. Delivery service is really excellent.

Glad to have this for a piece of mind! Have heard great things about the service!

Peace of mind in case something goes south with my new Samsung TV

I would most definitely recommend this!! It’s great to have insurance

Purchased this just in case I might need it I usually don’t purchase extended warranties

Excellent quality picture. Perfect sound. Highly recommend this tv.

Good to have if ever needed, hoping that I don’t and my product continues past 5 years.

Its a warranty i dont think they need a review on a warranty

if there’s ever a problem within the five-year warranty if they can’t fix it or there is no part available they swap out the TV for a brand new one no problem the following year model you just have to pay for another five year warranty. Can’t say anything more better for Best Buy will still be a customer.

Great Service!!! Definitely worth getting, team was very helpful

Insurance for my equipment, Best Buy is excellent.

IF YOU BUY ANY TV YOU MUST BUY THE GEEK SQUAD PROTECTION IT COVER FOR A FULL REPLACEMENT IF THEY CAN'T FIX IT

Good protection plan to have for all electronic devices

Piece of mind, worth the money. Just wish it covered everything

Warranties warranties warranties are they with it??? I can only go by my most recent personal experience and I have to say ABSOLUTELY. We owned a 2017 LG LED 4K HDR tv. We have been having an issue with it for the past year and a half and we honestly didn’t remember if we bought the 3 or 5 year warranty. After checking with Best Buy we indeed had warranty until 2022. Our TVs HDMI 1 port stopped working, the Ethernet port stopped working and every time we turned the TV back on all of our settings would be reset. Annoying. Also we could see faint vertical banding when the camera would move horizontally. Especially in the sky. Looked like vertical smudges. Geek squad came over and evaluated the TV. At first I couldn’t reproduce the banding issue but all of the other issues pointed to a module they said they would order and when it arrived they would come back and install it and it should fix all the issues. They said they would evaluate the banding when they returned. I found some content that showed the banding when they came back and they didn’t even bother opening the box of the part they ordered. They went ahead and deemed my TVs LCD defective and offered me a replacement. We chose a new Sony 950H as the replacement and we couldn’t be happier. WAAAAAAYYY Better TV than what we had. Being we had a great experience with Best Buy’s warranty. We purchased another 5 year warranty for this replacement. Thanks Best Buy. That was great customer service.

TV was mounted and looks great. Haven't had any problems 4 years later

Harvey came out for my in-home theater appointment and he was very professional. He was on time and he explained what was going on what I could expect what my five-year warranty covered what was wrong with my LGQNED TV and what my options were was very kind he was cognizant of, my household and that our household was a disabled household, and I was very appreciative of his generosity his suggestions and his great customer service thank you Harvey for a job well done !!

Geek squad never disappoints. They are able to fix jut about anything.

I always used to geek squad to help us out and connect everything for us they always do an amazing job thank you geek squad

Great plan and they cover the services that they state provide