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Customer reviews

Rating 4.7 out of 5 stars with 30640 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 314 Showing 6,261-6,280 of 30,640 reviews
  • Rated 5 out of 5 stars

    A good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad to be able to get this 5-year warranty. My last tv only lasted about 5 years. The back lights went out. Better off buying a new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get a warranty! With the way electronics are now a day, its worth getting the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number 1 for service and warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing about Bestbuy is the warranty and the customer service top-notch. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope i never have to use this but it is a nice feature to have. Figure it was better to have it in case. Replacing a new TV can get expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I add the warranty, to know my tv is covered gives me an added bonus to my new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Nice tv Picture quality excellent . Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used Best Buy warranty once in my life. It was with TIVO DVR OTA. It stopped working, took it to Best Buy, and they told me to get a new one. End of the story. K9

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for amount of time of service I'm getting it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please get this. Expect the unexpected. Our old tv had dying pixel lines and we had no protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase insurance on all my items. I love the fact that I can get to my local Best Buy and get the help asap. I've used Geek Squad and they definitely helped me with all my questions and guide me on replacements when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice!! I feel like a king in a castle, a king in a castle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have I have not used it as of yet. will have when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the protection for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for two years of protection. I’ve had Geek Squad anti virus and the help with that was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great attention and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The attention always it's great...they help me with a tv that didnt work any more and Made me My refund whitout a problem... Definily i recomend buy this proteccion for sure with no doubt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been quick and very efficient with my inquires and repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a warrantee is like car insurance when you need it you’re glad it’s there when your product doesn’t have an issue you’re glad it doesn’t but you kind of feel like you wasted your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! It is a no brainer to pay a few extra dollars and protect your investment against defects and just plain old bad luck! And Best Buy makes it super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's prudent to purchase this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a 5 year plan for a larger TV and have had to use it twice due to severe storms in the area with major lightening strikes. We were thoroughly happy with the results. The Geek Squad did a great job! Because of this, we purchased a plan for a smaller TV we just bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warrarnty is $ well spent. Ive gotten multiple warranties from best buy and had to use a few times. Definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have, just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my first Oled tv I wanted to get the protection plan to cover myself. Just in case. I like having peace of mind. Best buy is the only place that covers burn in.

    I would recommend this to a friend