Customer Ratings & Reviews

My computer was not working well and they worked on it to get it running efficiently.

the agent Stephen that helped me with my tv issues was very thurough and knowledgeable with all the questions that i had when diagnosing my tv issues.

I cant say enough good things about the GEEK squad!!! You answer ALL questions! Fix all issues!! The protection plan is the best thing I have done!!!

Greek crew hasn't been used yet, waiting for tomorrow

The crystal UHD 4K TV is a great TV. The picture is bright vibrant excellent clarity. The smart TV functions are well displayed and easy to navigate. The HDMI cords connectors on the back of the TV are easy accessible. I was able to hook my soundbar up with no complications at all. His settings menu is easy to navigate. I would recommend The geek squad services and warranty when you buy your TV. Geek squad is helpful friendly. They help me navigate through problems with past items I purchased with ease greatly recommended

Cheap price for peace of mind. 200.00 or 2000.00 i'd always protect my purchase. Your only brokenhearted when it breaks and you wish you had of.

Dreaming on my next new product from Best Buy! Please make it possible for me.

Nothing bad to say at this time. The price was good.....$79.99 for five years coverage ( no accidental coverage ). Everything else is covered and they'll come to your house to fix it.

I WAS ABLE TO GET MY PRODUCTS IN A TIMELY MAnnER I had a few issues with the removing and adding od the data from one item to another but the Geek service online was helpful.

Always purchase Geek Squad protection. The best part of Geek Squad is when your device is not repairable, they will replace it with a current like device or cash you back to what you paid for it.

To have extra protection on your product and the cost effectively of the extra warranty is very good

LOVE this product! The only antivirus protection I have used in more than 10 years.

I love the clarity of this TV and the sound is excellent.

They deliver what they promised. I highly recommend and approve!!!

I love the extra feeling of protection with the geek squad plan. I don’t like that. You really don’t get a replacement TV, only your money back basically if you have a problem with the TV and it was an open box.

I highly recommend Geek Squad protection with a major purchase. I feel much more comfortable knowing I’m protected and have Geek Squad to help if I need them.

Great coverage! If anything happens for the next 5 years Best Buy will replace or fix my car radio.

If that's what you want, try the protection, but most Insignia TVs really don't require it (my personal opinion).

Always do good when there is an issue. Great to work with so far

Our faithful tv screen went out and did not come back on. I chatted and called the protection plan and since the item was not able to be repaired it was refunded. The service is worth it completely!