Customer Ratings & Reviews

I am so glad that I bought the Geek Squad 5 year protection plan! I've had a few issues with the device and the Geek Squad has always stepped up to the plate and hit it out of the park.

Buy the Geek Squad 5-year warranty for your electronic purchases. Unfortunately I needed support and guidance for filing a claim for warranty. BB and the GS helped me through the claim flawlessly. Definitely worth the price for the warranty!

The repair team at the Minnetonka store went above and beyond to assist me with my issue, they weren't able to resolve the issue due to extenuating circumstances, but I left with a plan and was completely satisfied.

This is an annual renewal for software relate to my Pc. I love the advance warning about the renewal

First Fire TV purchased, not disappointed, good video quality, good sound, easy to install and navigate.

We took out insurance because it was reasonably priced.

normally don't purchase extended warranty but I did with this TV as I am not familiar enough with this brand to totally trust it

Definitely worth it for the five years that I purchased it for just in case something does go wrong

Looks amazing. Sounds amazing. The speakers on the TV are better than my soundbar. Bright enough to see clearly when my drapes are open in a sunlit room. Looks great playing on my PS5 too. Nothing more I could ask for...except maybe seeing a little extra info in the menu. Specifically, I would like to see the frame rate numbers. I cannot find that in the menu.

This geek squad insurance was purchased just in case I had any issues but so far haven’t had any reason to use it

Great for the price. Last t.v I bought did not last to long.

I bought a LG Oled TV. Best Buy extended warranty is the only one that covers burn in.

This 5 year warranty is overall good due to having the best of best fix our electronics.

Got this for my TV and i have no doubt I have nothing to worry about.

I had an excellent experience with Geek Squad! From start to finish, the service was professional, friendly, and efficient. The team quickly diagnosed the issue, explained everything clearly, and made sure I understood my options before moving forward

I had an excellent experience with Geek Squad! From start to finish, the service was professional, friendly, and efficient. The team quickly diagnosed the issue, explained everything clearly, and made sure I understood my options before moving forward

I always trusted the geek squad to do repairs and answer a bunch of my questions they always been there for me and the family great job and installing our washer and dryer thank you very much

The agents set up my tv and soundbar. They put in it's proper place and made sure it was working.

Hope to never have to use it. Definitely gives a sense of security if anything happens to the tv.

I’m so happy with my purchase I love it this is the best purchase I made so far