Customer Ratings & Reviews

the guys mounted my tv on the wall. he did a great job it looks good. and he hook up all my sound equipment.

geek squad is the best had some issues setting up my tv they helped me during the process and all is well now

Bought this for a TV for our home and it is good protection to have. Makes you feel covered just in case something happens.

Best in class technical support and knowledge of everything in the store

We purchased many computers during the pandemic due to at home schooling. It was essential we have the computers covered under warranty.

Havent had to use it yet, but so glad that I purchased it as a backup protection plan for my technology/ devices.

Havent had to use it yet, but so glad that I purchased it as a backup protection plan for my technology/ devices.

I haven't had to use the service yet, but I enjoy the peace of mind that comes from having it.

Only used it a few times and went to Best Buy on one occasion and was told I had to make an appointment even though no one was waiting so I called the manager in order to get the service taken care of. When it works -- it works fine.

The agents made it so easy. Took my computer in for repair and was in and out in 5 minutes. Love my geeks!

The agents were very helpful in setting up and connecting my huge and big TV.

Aprerty good value considering how often electrons fail if used a lot.

Well worth it! The cost of replacement is greater than the cost of the plan after the manufacturer's one-year warranty expires.

The Best Buy warranties are great. If any problem arises just call and the either replace or fix the problem quickly

When I purchase one of these, I can really relax and not have to worry about issues because Geek Squad got me covered like an umbrella! ;-)

I LOVE BEST BUY WARRANTIES!!! THEY ARE SO AWESOME!! I WILL NEVER MAKE A PURCHASE WITHOUT A GEEK SQUAD WARRANTY!! I ABSOLUTELY LOVE BEST BUY!!!!

I haven't had to use this yet, but I'm glad i bought it! The manufacturers warranty is only 1 year!

I love the peace of mind I instantly receive one I purchase Geek Squad Protection! I recently learned it doesn't cover accidental damage..such as a cracked television screen. Yet it does cover the internal hardware.

Well, honestly I have yet to experience needing to use it, but I appreciate that Best Buy offers this service for peace of mind with expensive items.

I bought this for a 60" Sharp and after it broke three times I used the warranty. The only problem is that they did not give me the full value for what I paid. They wanted to give me a comparable TV and I was not happy. The TV I had only lasted for 6 months and I wanted to upgrade.