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Customer reviews

Rating 4.7 out of 5 stars with 30761 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 524 Showing 10,461-10,480 of 30,761 reviews
  • Rated 5 out of 5 stars

    Must get it for piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind if you want extended warranty. Just few times I bought something without extra warranty and I regretted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this protection plan. Best Buy will replace the item if it cannot be fixed. They will give you your purchase price towards a new item. Best warranty I ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS buy the geek squad protection. Fantastic protection plan. I never worry about my purchases because they make everything so effortless to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is worth the piece of mind in case anything were to go wrong. Especially good if you’re not tech savvy. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty in the business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy warranties are the best value, and protection of all the major retailers. I have warranties on everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought the protection for my big screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have to use the geek squad yet because my TV is working fine but you never know and it’s always good to have protection for your high priced item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy knowing help is readily available

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the squad yet, but happy to know they are available. would have liked them to have helped me install, didn't know that was available to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection has always been dependable for me and worth it. They try to solve the problem one way or another to please the customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend additional coverage. Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A trusted source of protection. I use Geek Squad with complete confidence in their services and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, professional, personable and very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Protection for my television was the best decision I made with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing. They come to your location or call you and walk you through the process over the phone. They definitely know their products. They helped me with my TV!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    To the Geek-Mobile!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's hope that my post does not mean that I will need their service for repair. It's like insurance - better to have it and not need it than need it and not have it!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    70" Visio tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this 70" Visio tv. The picture is amazing. There is a small lag in starting apps but expected for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having my Geek Squad protection service provides me with a definite peace of mind. I would not purchase an electronic product without this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always have Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been so helpful for my husband and I. We both are not techie, and the help of the Geek squad has been wonderful. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had and needed to use BB's protection in the past. I would recommend it to anyone who is making a large purchase. For big ticket items, it is NOT a scam and totally worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not getting coverage gives me anxiety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't go without it for my TV. Worth it for such a big purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection plan out there. It not only covers the Xbox series X but the controller as well and that's why I stuck with Best Buy.

    I would recommend this to a friend