Customer Ratings & Reviews

Overall a good warranty to have in case something breaks

I have always invested in Geek Squad protection and help. Great investment. It's like always have an expert to answer questions and fix the problem!

We bought this for our new 4K TV. We haven't had to use it yet but its nice to know we have it

I would recommend getting a warranty just in case some goes wrong with your item…

I had to have 2 laptops serviced and Best Buy repaired them with no problem, at no cost and in a timely manner. That's what I call great service.

Great customer service and good product the department had.

But if I do, I am glad I got it to protect my investment. I wish I had bought on the LG set that went bad after 2 years. Went back to Samsung with the extended warrenty - can sleep good now.

I bought this on a tv that replaced one from lightning damage, it was 3 years old and I wish I would have had the protection on the previous one.

I felt that if you spend money on big TV you should protect your investment with insurance but not just an insurance but Geek Squad - the great one.

I would never buy a product without it! It has saved me several times with products I purchased. Especially my FIT Bit. I never have a problem with getting items replaced. Well worth the investment.

The service has been able to help me with most of my computer problems over the phone. I have also had them come to my home and they have been courteous and knowledgeable. Jobs have been well done.

They offered very good warranty policy which can be used

Havent used it yet cause just purchased the item. Lets see if I need to use it. But it is always good to have it just incase. $20 for 2 years dont have to think twice.

They replaced tv with no issue, even upgraded me to a bigger size for free

I replaced another TV with this one when Geek Squad determined they would not be able to fix the other one economically. I highly recommend covering all of your available purchases with Geek Squad Protection!

Great display and service! cannot live without! LOve it!

Replaced tv after lightning hit it just like they said it would!

It’s better to have and not need and not having it and needing it. I have used them on some of my devices and it has saved me money too.

Our tv went out a week and a half ago, called Best Buy since we bought the warranty. They have given us (7!!!!!!) different appointment times for someone to come to our house and today makes 4 no shows for someone to repair, they say we can’t bring the 75in to the store because it’s over the 42in limit….. do not waste your money on the warranty because Best Buy DOES NOT fulfill it. We have talked to store managers, geek squad, repair guys, worst experience ever when it comes to fixing our crap

Great TV! Light weight and color resolution is amazing