Customer Ratings & Reviews

I personally have not had to use the protection, but have heard good things about it. According to everyone I have asked, best buy has held up their end of the bargain, take or give a little.

I was a bit disappointed that the first year this is paid for we can't actually use their services unless the problem is from a power surge. If a problem arises within the first year, then the buyer has to deal with the maker of the item. It makes sense except it seems that the Geek Squad insurance should kick in at the end of the year and be five years from that date. That makes sense in my world. Haha!

They set up the TV and explained almost everything. When the TV didn’t let me access my apps, I called and no one called back

I always purchase Geek Squad protection plan. It has saved me countless times. I would never consider a tech purchase without their protection plan.

Having the Geek Squad at your fingertips is wonderful. Their services are outstanding and trustworthy.

Have purchased the additional protection on most of my large purchases and glad I do. If a problem arises it is easy to get Geek Squad Help!

Nice buy. On best buy. I recommend all my friends and family

I like it have had no problems love it so much no dislikes here

Haven’t had to use it but happy to have it if I do.

Having the Geek Squad protection plan option is wonderful!!! A fabulous price also!!! Definitely worth adding on to any purchase!!!!!

Buying any TV over $1000 now days this is a must have. With 8.3 pixels you'd be surprised how often 5 or more pixels will go bad over 5 years.

Very sturdy, and easy to put together. Very satisfied with overall product

Geek squad is great for repairing your products as well as setting up your home with ethernet and cabling locations if needed.

Super coverage of the item purchased. Super price for product repair costs. Will definitely purchase coverage again for future items purchased.

Definitely recommend getting this with every purchase. Anything can happen. On top of that the customer service is great.

Worth it the buy. Never know what could happen! If you can, get it :)

My tv screen went out they was awesome coming out and fixing it

We just bought our biggest TV yet and in what we saved on the sale price, we used towards the extended protection. Great for piece of mind.

We just bought our biggest TV yet and in what we saved on the sale price, we used towards the extended protection. Great for piece of mind.

I like is a easy thing to install and helpful thank you guys like always for you assistance and time for le me enjoy Best Buy best store