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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30778 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 579 Showing 11,561-11,580 of 30,778 reviews
  • Rated 5 out of 5 stars

    Let's hope I never need them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use geek squad yet, but after researching and asking around the decision to add the extra warranty was a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been well worth the money. My TVs main board failed twice within 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service! Diligent, caring, knowledgeable staff and manager. Always go that extra mile to take care of you. Highly recommend!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What service is supposed to mean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to get help with a tv i both in feb it is now dec and the tv keeps dropping volume then gets really loud i think it's outrageous that you can spend $300 on something that don't last a year and then trying to get hemp fixing it with a geek squad protection plan that you buy for this reason and what it costs you more money to fix it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong by making my purchases at bestbuy. High quality electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the protection I have with my new purchase. It gives me peace of mind to pay a little extra for this comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Setup and Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek did a job, it was a clean and neat setup. The Geek Squad took the time to go thru all the functions on the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV is on point

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this TV. The picture looks good for my ps5, Switch, and Xbox one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year piece of mind for about $50. Haven't needed to use it, hopefully never will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tried to fix TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and looked at my TV and tryed to fix it. Couldnt so we got a credit of use in the store or on line. Good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use the Geek Squad Protection Plan a few times. They stand by their commitment to helping you when things go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big TV get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying a TV I always get the Geek Squad protection to replace the TV and insure that I get a better value in my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service to have on hand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident that the Geek Squad will offer protection for my new TV purchase. I'll sleep better at night knowing that if a storm rolls through they have me covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to call in a tv for white spots geek squad came in and got it switched back out for a new one within the first week it was fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally do not purchase protection plans. But, I wanted the piece of mind and the extended warranty when I purchased my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy insurances but it’s the best one I have gotten

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protect

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Always protect your items no matter what they last longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service, so it is kind of hard to review. But, for peace of mind, it is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A goto standard if you want your device protected from failures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have feeling your item is secured. Do have to pay some

    I would recommend this to a friend