Customer Ratings & Reviews

Good picture but a little glare. Difficult to manage wires into weatherproof compartment on the back of TV

Excellent value for the money. In my experience this kind of insurance from Best Buy has always been honored when problems have arisen.

Great tv for the price great job guys keep up your great job

We love this freaking TV it is officially the best thing in my house. Dont tell my wife

We were disappointed with our TV purchase as it gave us problems from day 1 however after speaking with Geek Squad, they sent a technician to diagnose the problem and scheduled a, immediate replacement which we are now enjoying. They were very easy to deal with and the 2 gentlemen who delivered our TV were very professional and their communication with us regarding arrival time was excellent as we were able to ensure we were there to receive the delivery. all in all, they were fantastic to deal with from the 1st call,

Geek Squad is easy to work with, and their support is always helpful and professional. Great investment for protecting electronics long-term.

The agents explained the process so i can install it on my own and connect it to other devices

Thank you very very much may God continue to bless you

I recently started having a screen issue with a TV I purchased from Best Buy; I had also purchased the Geek Squad Protection Plan. My TV was still within the extended Geek Squad warranty period. Honestly, I expected a major hassle trying to get my TV repaired/replaced. However, within a couple days Geek Squad determined my TV could not be repaired, offered almost the entire original purchase price, and applied it to a new TV of my choosing. The process was seamless and efficient, and I could not be happier! Needless to say, I once again purchased the Geek Squad Protection Plan for my new TV.

I have been a long-time customer. My tablet was damaged I opened the package and dropped it, screen cracked and the service I received went so smoothly. I glad I had ins. coverage, but your geek squad took care of my purchase. I give them a 4-star rating because there's always room for improvement. Other than that, I'm very satisfied with the service provided to me. Sorry, I did not take pictures before and after of my tablet. Sircierly. MR CALVILLO

For the price is worth it take care of youre purchase since manufacturing only provides a 1 year guarantee

It’s such a great place to go to like I love of and they love pc

I love my tv with all my Roku apps already on there.

Come on, when you buy a TV, you gotta get geek. Squad protection

Good for replacement! If you buy a TV, I definitely suggest getting this service!

Haven’t had a chance to use this. But I’m sure it works.

The guys that came out did a great job and we’re super friendly

Geek squad was very fast when i had to get new tv because my went bad very nice on phone and because they couldnt get the tv i had they got me a bigger on and just as nice probley better and i wanted bigger from the start but couldnt find what i wanted but when mine didnt work any more a d i calles them and after they checked everything i got the help i needed and they found what i wanted and were right on top of it zi will never buy from any were else after that any were else and it would be a problem but not best buy tbey are great and i stick by them and now i have all my friends and family doing the same thank u beat buy i will never by a tv from any one but u

I was once a firm believer that the protection plans were a real rip off. I purchased once from a Best Buy competitor and out of caution I purchased the plan. Good thing I did. What a nightmare. NOW - I only purchase from Best Buy and I always purchase the protection plans. It seems a good policy for me.

Got this protection for my TV. Haven’t had to use it yet.