Customer Ratings & Reviews

great protection to have on a item bought from bestbuy. and they have a email address you can contact if you have any questions.

I didn't have the Geek Squad to come out for this product but I have used them before and I was very pleased with the service.

Great customer service and they help when you need them

I highly recommend the Best Buy warranty. It is a good value and I have used this on several products I have purchased from Best Buy.

I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

I would always recommend this protection for more expensive electronic purposes just to be on the safe side.

The best warranty on the market for OLED tv's! Best buy replacement or repair process for issues is also a breeze. Thanks Geek Squad!

Vizio is top 3 best tv to buy. Whether its video games in 4k or sports, vizio is top notch

The extra warranty gives me peace of mind in case something goes wrong with the tv past the initial warranty.

We purchased 5-Year Standard Geek Squad Protection. Knowing we are protected for 5 years is reassuring and gives us peace of mind.

Cheering for not having to use in past. Happy that they get it right when they are needed.

Excellent! I used geek squad before and they are excellent

Haven't needed it yet, but I'm happy with the terms and fine print. Burn in protection could come in handy.

Got the 2 years Protection Plan for Geek Squad to give me piece of mind if anything went wrong, i didn't have to worry because some on had my back & the price was good. Would recommend anyone that buy electronics to do the same because you never know what could happen.

Bought to insure my TV. When making an expensive purchase this is a good value.

I am glad that they offer a 5 year protection plan. It eases my mind to have the protection in case something happens.

Super worth it to be honest because if anything happened to your product, the geek squad will fix it for you right away

We always get geek squad on all products. I recommend because you never know when you might need it.

I haven't had to use Geek Squad yet for my television but I have used them before and they are always helpful with all your needs.

Always great service with this coverage. Prompt in store.