Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30792 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 643 Showing 12,841-12,860 of 30,792 reviews
  • Rated 5 out of 5 stars

    5yr protection plan

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the geek swat squad protection plan two times before and they always fixed it fast I had it back working like new in no time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use geek squad because the items I have purchased have not caused me any mechanical problems. The people in the geek squad are usually ready and able to answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the warranties. I never have a problem when needing to return something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the warranties. I never have a problem when needing to return something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky Greatness

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add to every tv purchase. I have never been let down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Ext warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance for our 65” TV We don’t have to worry about costly repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is probably the best on the market for the value and quailty, definitely recommend if you have a high end tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very helpful. Worth t e ert timehe cost. Will buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a controller I purchased. Was worth it when the controller stopped working. I took it in and they exchanged it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. It’s a really good tv. I extremely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. It’s a really good tv. I extremely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great idea for those unseen issues.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just a great idea. We honestly hope we don't need it. But it pays to plan ahead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound system in TV family room.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent assisted with the setup of my new sound system for my TV family room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vizio 65

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really go out their way to make sure they give you the absolute best service and I really love that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection Plan!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good price for the protection plan. I am glad I purchased it, just in case!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fathers TV just needed to be reset! They didn't look at it like a waste of their time! They were so polite and patient with my old man!! Appreciate it Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually do not purchase the warranty, but thankful I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use but sounds like anything other than physical damage is covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is absolutely worth it considering how long sets last these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Abosulte must have if you purchased an expensive item geek squad are very professional amd help full and your In good hands

    I would recommend this to a friend