Customer Ratings & Reviews

I guess is a good protection because I haven’t used yet

This was the best purchase we made tv broke 2 days prior to expire and they gave credit to purchase another tv it was a smooth transaction and a must for any big purchases in the future

I have not yet had to call upon the Geek Squad; after all, the TV set is just out of the box. It was time-consuming and overly complicated to set-up the TV, but I did not think my Geek Squad protection plan covered set-up; and it doesn't. Without the 5-year Protection Plan I would have passed on this major purchase. Not yet having the need to summon the Geek Squad, I am not in a position to evaluate their service by way of either speed or competence. I hope never to have to summon them.

I love this plan it’s really Affordable and such an amazing price

Excellent for buying it. Good and fast service. A little overpriced

If I didn’t have a warranty on my 1st television, I would’ve been out of my money and the tv. It died out, don’t know why. Thanks to the protection plan, which I’ll renewal before it expires, I was able to get another tv.

Daniel and Jennifer were great. So glad I hired them to install that big tv

Service always excellent, have had geek squad protection in all my purchases

Always add the extra protection Best Buy stands buy there products!

Tv was mounted and setup quickly and took extra care in not damaging the product

Love the protection. Anything goes wrong i can bring it and get it taken care of

I feel relief having protection on the out of box TV I purchased for my father. Knowing that if the TV malfunctions I can possibly have it fixed or replaced gives me a sense of security.

I keep getting emails from different Geek Squad people telling me that I will be billed $399 to my credit card. So far I haven't seen any charges and hope to not get any additional charges from what I paid when I purchased the TV.

100% recommended, quality at a rest price so stop looking because Bestbuy has your back.

Professional technician’s. Always helpful and always get the job done.

My wife bought the Geek Squad protection previously and I thought it was a waste of $, but I was totally wrong. We had a smart tv that had an issue that couldn't be repaired, so they replaced it for the full amount we paid for it! Totally worth it.

[Employee of bestbuy] I always get geek squad protection very worth the money

No mount just yet. My concern is the paneling and not drywall.

I'd never buy a TV without a geek squad protection. Dead Pixels are a small fraction of failures, but things like wear and tear and surge protection are always a factor. I've dealt with BBY on a previous failure and everything went smoothly.

Always good to have insurance just in case anything happens